App is very good!
App is so easy to use and best interest out there for u18. Can be very busy or not at all at the branch. Staff are really helpful! A safe block feature like Westpac would make a lot me people feel secure if they have a lot of money in their account.
Rewards redeem-can’t access
I’ve been unable to access redemption of rewards for months. What the heck is going on? It’s part of BOQ’s agreement to customers. Fix it !
I just received an email from Jenny at BOQ.
No solution. No apology. No information. Just that BOQ are always trying to improve their service. Really?!
I guess you are a bot, Jenny.
Do better!
I just received an email from Jenny at BOQ.
No solution. No apology. No information. Just that BOQ are always trying to improve their service. Really?!
I guess you are a bot, Jenny.
Do better!
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I’m done.
Absolute junk. My card was moved to the new system, while my old savings account was left behind. Simple transfers are a pain and Q Rewards DOES NOT WORK AT ALL!! All it does is open a blank browser that either times out immediately or never even loads. Maybe I can access rewards through internet banking on a computer? Nope, can’t even do that. It’s app only now, which is basically a web portal anyway, yay. Luckily I already stopping use BOQ for most things… Bravo for developing the most useless system I’ve ever used 👏
Update: Good god. Qrewards is still not working months later. This is beyond a joke now. With card fees increasing and services getting worse I will be closing all accounts. Good luck to whoever is unfortunate enough to still be using this utter trash.
Update: Good god. Qrewards is still not working months later. This is beyond a joke now. With card fees increasing and services getting worse I will be closing all accounts. Good luck to whoever is unfortunate enough to still be using this utter trash.
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Still
No nickname feature for payee; payid can’t be saved 🤷🏻♂️
Adequate but fiddly to use
It’s okay but could be more user friendly.
