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My ATCO Electricity

My ATCO Electricity

Track & Report Power Outages

0 ratings
12 reviews
🔧 Utilities
🔍 Reference
Free

Details

  • Released
  • Updated
  • August 4, 2022
  • July 10, 2026

Features

Developer

ATCO
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About

This app allows ATCO customers to easily track and report power outages. Users can receive real-time outage information, including estimated restoration times, and set up personalized notifications via SMS, email, or push alerts.

✓Report power outages
✓Track outage status
✓Real-time outage map
✓Estimated restoration times
✓Customizable notifications
✓Safety information
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What's New in My ATCO Electricity

5.0.1

July 10, 2026

- Resolved an issue where the "New Location" card is missing in the "Report Power Outage" form sometimes

User reviews

Most RecentHighest RatedLowest Rated

Zero updates

They never ever update the app. Never.
Slema_pitashSlema_pitash

Poor

Did get on done with it
Poor 0 rate
Ghost @@@@Ghost @@@@

Updates

I had a call about planned outage nothing on
Map. Outages showing in my area are a month or 2 old like back to August.
What a piece of crap
?? frustration?? frustration

Redesign is a beauty

Loving the redesign.
EllybowlsEllybowls

Response from developer

Thank you for sharing! We are glad you are enjoying the new updates.

Update is terrible

Use this mostly to report streetlights that are out when I walk my dog. Your update asks for a mandatory field of a site ID? Update makes this less user friendly as the number on the pole is only 6 numbers. Please fix this bug.
ngbwzurngbwzur

Response from developer

Thank you for sharing your feedback. Please see release 3.0.1 where we have addressed your concerns and hope you will find ease of use.

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FAQ

How do I report a power outage with My ATCO Electricity?

You can report an outage directly through the My ATCO Electricity app by signing in or registering for an account. The app allows you to report outages at your current location with ease.

Can I see real-time outage information on My ATCO Electricity?

Yes, the app provides real-time outage information accessible with a single touch on the map. You can view up-to-the-minute details including the cause of the outage and estimated restoration times.

Does My ATCO Electricity offer outage notifications?

Yes, you can set up user preferences to receive notifications about outages directly to your mobile device. Options include SMS, email, or push notifications, allowing you to choose your preferred channel.

What kind of outage details does My ATCO Electricity provide?

The app offers comprehensive outage information, including the cause, estimated restoration times, and details on planned and emergency outages in your area. It also provides safety information for power outages.

Is My ATCO Electricity available on all devices?

My ATCO Electricity is available for iPhone, iPad, and iPod devices. It is designed to be accessible on Apple's mobile operating systems.

How often is My ATCO Electricity updated?

The app was last updated on October 17, 2024, with version 4.9.6. This indicates that the developer actively maintains and improves the application.

What is the age rating for My ATCO Electricity?

My ATCO Electricity has an age rating of 4+. This means it is suitable for children and adults, with no mature content.

Does My ATCO Electricity have ads?

No, My ATCO Electricity does not contain advertisements. The app is free to download and use without any ad interruptions.