Faulty app and irresponsible customer service
The app shows my data usage in a very strange way. I bought 1 GB internet but it shows something like 15.47 and from the first day, it says your data is almost used up! Moreover, I tried to top up my simcard with €10 through the app but it showed a fail message and asked me to try again. I tried again but it showed the same message again. However, I realized that both the €10 were subtracted from my bank account! I contacted their customer service through the WhatsApp number given in the app, but they rudely said that they cannot do anything for me and that is how it is!! I am going to end using this app and their products. All a customer needs is care & respect, which cannot be found in their company.
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Crashes during setup
Crashes during first signup process every time. Cannot register my SIM card.
Too many problems with this app
The app has constant issues: error messages, inability to login, bugs, crashes, maintenance,… Not reliable at all.
No info available
For a few weeks the app is not able to login!
Inconsistent
Often doesn’t let me pay my bills. It shows the link to the bill but no link to pay them. Very frustrating.
