My BASE vs itsme
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My BASE
Manage your mobile, internet, and TV services easily. Monitor usage, pay bills, select TV channels, and optimize service limits. Top up prepaid cards and order new SIMs.
- Check mobile and internet usage
- Consult and pay bills
- Select favorite TV channels
- Optimize limits and notifications
- Manage multiple accounts
- Compare and switch mobile plans
- Top up prepaid cards
- Order new SIM/eSIM
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BASE mobile, internet and TV in your pocket Managing your BASE products has never been so easy. Gain full control over your mobile and internet usage, consult and pay your bills with one tap, choose your favorite channels for BASE TV on the go, optimize your limits, usage notifications and find answers to all your questions in the My BASE-app. Most loved by our customers - Check your mobile and internet usage - Consult and pay your bills - Select favorite channels for BASE TV - Set and optimize your limits, usage notifications and options - Manage multiple BASE accounts simultaneously - Compare your mobile plan and switch to a plan that suits you better - Top up your prepaid card or someone else's - Have full access to our support channels - Order and activate a new BASE SIM or eSIM, when and wherever you want. General conditions The My BASE-app is only accessible for BASE customers via any internet connection. The app is free to download and use. The price for the data usage depends on your monthly plan or prepaid card.
itsme
This app provides a secure digital identity for logging in, sharing data, and signing documents. It offers control over what information is shared and with whom, utilizing advanced security measures to protect personal data. It's designed for citizens in select European countries.
- Secure digital identity
- Easy login and data sharing
- Document signing
- Control over shared data
- State-of-the-art security
- Overview of data sharing
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ITSME, YOUR DIGITAL ID Securely log in, share data, or sign documents, all with one app. Join more than 8 million users who use itsme every day to access digital services without card readers or countless passwords. YOU ARE IN CONTROL Easily and securely share your data with over 3,000 platforms, from government services to banks, insurers, and more. You always know exactly what you share, with whom, and when. WHAT MAKES ITSME STAND OUT? itsme combines ease of use with top-level security. It's a one time enrolment followed by unlimited usability. Every action requires your explicit approval, so you remain in control of the data sharing at all times. Built according to the highest European security standards, itsme gives you full confidence in every interaction. AVAILABLE ACROSS EUROPE itsme is available for all European citizens. Visit itsme-id.com for more information.
Screenshots
Verdict
My BASE and itsme both sit at 4.9 stars, but that hides the real split: 48% of itsme's written reviews are positive against 14% of My BASE's. itsme also leads on ratings volume (890 vs 53). My BASE's advantage is monetization model (free vs free with in-app purchases). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for My BASE against 4.8 for itsme. That said, the two scores are not equally well evidenced: itsme has 890 ratings behind it against 53, so its average is the more settled of the two. Written reviews are what separate them: 14% of My BASE's written reviews are positive against 48% of itsme's.
My BASE ships an update every 6 weeks, itsme every 3 weeks. The most recent releases landed on September 14, 2026 and September 24, 2026 respectively.
| Parameter | My BASE | itsme |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (53 ratings) — better | 4.8 (890 ratings) |
| Positive reviews | 14.3% of reviews | 48.4% of reviews — better |
| Number of ratings | 53 | 890 — better |
| Update frequency | Every 6 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 181 MB | 162 MB |
| Age rating | 4+ | 4+ |
| Developer | Telenet Group N.V. | Belgian Mobile ID SA |
Customer experience
My BASE
itsme
Bugs and requests
My BASE
Not enough reviews yet to summarise bugs or requests.
itsme
Reported bugs
4 issues- Login issues
- Compatibility problems with iOS 12.5.5
- Repeated error messages
- Inability to create an account
Requested features
4 requests- Support for more countries
- Ability to use on multiple devices
- Improved error handling and notifications
- Better customer support
In-app purchases
My BASE
No in-app purchases
itsme
No in-app purchases






