My BASE vs MyTelenet

BASE mobile, internet and TV in your pocket Managing your BASE products has never been so easy. Gain full control over your mobile and internet usage, consult and pay your bills with one tap, choose your favorite channels for BASE TV on the go, optimize your limits, usage notifications and find answers to all your questions in the My BASE-app. Most loved by our customers - Check your mobile and internet usage - Consult and pay your bills - Select favorite channels for BASE TV - Set and optimize your limits, usage notifications and options - Manage multiple BASE accounts simultaneously - Compare your mobile plan and switch to a plan that suits you better - Top up your prepaid card or someone else's - Have full access to our support channels - Order and activate a new BASE SIM or eSIM, when and wherever you want. General conditions The My BASE-app is only accessible for BASE customers via any internet connection. The app is free to download and use. The price for the data usage depends on your monthly plan or prepaid card.

Everything you need to know about your products, you can find it in the MyTelenet app! Check your usage? - Monitor how much mobile data, text messages and call minutes you use. - See how much internet is being used at home. - Set usage notifications and limits for your family. Arrange your Wi-Fi network smoothly? - Be notified straight away if there are network problems. - Resolve Wi-Fi problems immediately via a diagnosis of your network. - Order a Wi-Fi pod and make your Wi-Fi coverage giga-fast everywhere. - Give guests access to your Wi-Fi in one click. - Measure your internet speed or restart your modem remotely. Pay your bills in a flash? - Check your outstanding balance and pay it immediately. - View bills from up to 24 months back. - With a detailed overview of all your costs and discounts. - Request or change a direct debit authorization. Manage your products easily? - View all your products, clearly presented in detail. - Add an extra product or switch off an option. - Check and update your customer number, login and other personal details. Questions? All the help you need is in the app - Navigate to the answer to your question. - Chat directly with us and our AI assistant. - Ask experts in De Netweters. - Find the nearest Telenet shop. Never have to search again and always up to date? Then download the free MyTelenet app now! Do you have any tips? All your feedback makes the app better. Feel free to let us know what you think in the app!