MY BHAM 311

MY BHAM 311

by City of Birmingham

164 ratings
4 reviews
Free

Details

  • Released
  • Updated
  • April 16, 2022
  • May 21, 2026

Features

MY BHAM 311 screenshot #1 for iPhone
MY BHAM 311 screenshot #2 for iPhone
MY BHAM 311 screenshot #3 for iPhone
MY BHAM 311 screenshot #4 for iPhone
MY BHAM 311 screenshot #5 for iPhone
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About

Report non-emergency city issues like potholes, garbage problems, or damaged street signs. The app uses GPS to pinpoint your location and allows you to upload photos or videos with your report. Track the status of your submissions and see when issues are resolved.

Report non-emergency city issues
GPS location recognition
Upload photos/videos
Track report status
View community reports
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What's New in MY BHAM 311

6.5.0

May 21, 2026

- This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility.

User reviews

Good App, but not great

This app is very good, but needs improvement. When I go back to find the status of a request I’ve made months previous, it still has the same notation as it had the day I reported it. A user can’t follow progress (if indeed any progress is being made). The City is very slow to address reported items and does not input any updated information into the system.
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Is this app even working??

I’ve attempted several times to use this app and from what I can tell it’s pretty useless. I’ve reported several concerns and have heard no kind of response

Won’t Submit Report as Guest

No, I will not sigh up for YET ANOTHER ACCOUNT to report issues. The app will not let you submit as guest and gives zero clues as to what information is missing (despite all fields being populated). What a waste of our tax dollars. Total joke.

I’m not sure this actually works

I downloaded the app and went through all the steps to submit a report, but it kept giving me an error message. All the fields were filled in appropriately. I had a clear image. But I would not accept my submission request.

Developer apps

FAQ

What kind of issues can I report with this app?

You can report non-emergency issues such as street maintenance, garbage or recycling problems, street light requests, potholes, damaged street signs, and damaged trees or roads. It is designed for quality-of-life conditions within the city.

How does the app help me report issues?

The app uses your device's GPS to automatically recognize your current location. It then provides a menu of common issues to select from, making it easy to categorize your report. You can also upload pictures or videos to provide more detail.

Can I track the progress of my reports?

Yes, the app allows you to track the status of your submitted reports. You can also view and track the status of reports submitted by other community members and see when these issues have been resolved.

Is this app free to use?

Yes, the MY BHAM 311 app is free to download and use. There are no in-app purchases or advertisements mentioned, indicating it is a free service provided by the city.

What if I have questions about municipal services not related to reporting issues?

For questions regarding municipal services that are not directly related to reporting issues through the app, you can contact the 311 call center by dialing 205-254-2489. You can also connect online at www.birminghamal.gov/311 or email them at 311@birminghamal.gov.