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MY BHAM 311

MY BHAM 311

by City of Birmingham

195 ratings
6 reviews
🔧 Utilities
Free

Details

Released
April 16, 2022
Updated
August 14, 2026

Features

Developer

City of Birmingham
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About

Report non-emergency city issues like potholes, garbage problems, or damaged street signs. The app uses GPS to pinpoint your location and allows you to upload photos or videos with your report. Track the status of your submissions and see when issues are resolved.

✓Report non-emergency city issues
✓GPS location recognition
✓Upload photos/videos
✓Track report status
✓View community reports
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What's New in MY BHAM 311

7.0.0

August 14, 2026

- Language support improvements and translations are available in the mobile app where enabled.

User reviews

Most RecentHighest RatedLowest Rated

Good product

I’m getting more used to using it. It’s a good tool.
RLRes ipsa loquiter

Cannot edit or delete requests

Please fix.
WWwishing well

Good App, but not great

This app is very good, but needs improvement. When I go back to find the status of a request I’ve made months previous, it still has the same notation as it had the day I reported it. A user can’t follow progress (if indeed any progress is being made). The City is very slow to address reported items and does not input any updated information into the system.
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VAValerie AA

Is this app even working??

I’ve attempted several times to use this app and from what I can tell it’s pretty useless. I’ve reported several concerns and have heard no kind of response
SSnakeeddy

Won’t Submit Report as Guest

No, I will not sigh up for YET ANOTHER ACCOUNT to report issues. The app will not let you submit as guest and gives zero clues as to what information is missing (despite all fields being populated). What a waste of our tax dollars. Total joke.
NNoUseForNicknames

Developer apps

COB Garbage & Recycling
COB Garbage & Recycling

by City of Birmingham

🔍 Reference
Free
See developer apps

FAQ

What kind of issues can I report with this app?

You can report non-emergency issues such as street maintenance, garbage or recycling problems, street light requests, potholes, damaged street signs, and damaged trees or roads. It is designed for quality-of-life conditions within the city.

How does the app help me report issues?

The app uses your device's GPS to automatically recognize your current location. It then provides a menu of common issues to select from, making it easy to categorize your report. You can also upload pictures or videos to provide more detail.

Can I track the progress of my reports?

Yes, the app allows you to track the status of your submitted reports. You can also view and track the status of reports submitted by other community members and see when these issues have been resolved.

Is this app free to use?

Yes, the MY BHAM 311 app is free to download and use. There are no in-app purchases or advertisements mentioned, indicating it is a free service provided by the city.

What if I have questions about municipal services not related to reporting issues?

For questions regarding municipal services that are not directly related to reporting issues through the app, you can contact the 311 call center by dialing 205-254-2489. You can also connect online at www.birminghamal.gov/311 or email them at 311@birminghamal.gov.