Unreliable bus routes
The routes never update, specifically route 36. It is extremely inconvenient especially since we are in negative degree weather & I have to walk because the routes are never updated. Please fix this.
Unreliable
While using the app, all the buses will stop moving for a long period of time, and when they start moving again i’ve missed my bus. It also isn’t accurate as to where the buses are, and sometimes it won’t even show the bus on a route
Terrible
Not only is it super complicated and hard to use but it doesnt even work as an app it randomly zooms you and even shows you the wrong times. Dont get it just pick up a panflit and use that instead this will make it harder to know when the bus is coming than just guessing i promise you.
Inaccurate and unreliable
As a student who lived in campus housing last year, I relied on the buses daily. This app would be quite useful if it actually worked, but it is generally inaccurate. The bus is always either ahead or behind of its point on the map, and the anticipated arrival times are hardly ever updated. There is no schedule either. Once I was rudely reprimanded by a bus driver for not coming to the stop “on time,” but I got out before the app said the bus had even arrived!
Additionally, for anyone new to KU — expect to wait at least fifteen minutes extra for the bus, especially route 42. During my second semester, I was frequently late because the bus I needed to board would sit at the previous stop, often until the next bus on that route came around. The feedback on the app is never read, so don’t expect anything from that either.
Additionally, for anyone new to KU — expect to wait at least fifteen minutes extra for the bus, especially route 42. During my second semester, I was frequently late because the bus I needed to board would sit at the previous stop, often until the next bus on that route came around. The feedback on the app is never read, so don’t expect anything from that either.
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Not reliable
The app is almost never reliable for me on campus or off campus and very often displays buses coming way sooner or way later than they actually arrive. I constantly miss the bus because the app is so unreliable. They really need to fix this app.
Serious glitch issues
Seriously please update this app, it is so glitchy and doesn’t properly show the bus routes or locationsat all!!! Freezing cold waiting for the bus, decided to go inside because none were close, but one that wasn’t on the map shows up out of no where!
good, could be better
my only qualms is that the bus times are for the expected arrivals, as opposed to when it’ll actually be in real time. most of the busses barely follow the expected schedule. also, it does not update when a bus is off schedule or out of service, leading to some very disappointing moments. otherwise, really good app.
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Almost entirely useless
Bus times are completely inaccurate and not even worth looking at, the app won’t update the locations of busses on their route consistently, and the notifications of busses arriving don’t work at all. I’ve tried everything and I’ve still never received a single notification despite countless attempts to turn them on.
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After Update, Great!
I’ve been using this app for over two years now and ever since the new update, improvements to the bus tracking, customization, and preferences, made this app more efficient to use and more of a necessity to have if you live here.
Off Campus opinion
If you are off of campus this app is straight up garbage. You are better off just standing at your stop an hour before you need to be anywhere. Times always inaccurate, shows bus times of busses that never actually come. If I had a dollar for everytime I missed a class because of this app I would have enough to buy the app and make it work. Couldn’t be more disappointed in a system that has potential to be so helpful.
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Laggy
It works most the time but it lags a lot all the time so I miss my busses
Mediocre at best.
This app is a glitchy. Buses are rarely on time or arriving when it says they should be getting to a stop. Real-time tracking doesn’t work at all. And to top it off, I’ve told it multiple times I don’t want notifications. Yet every time I open it it asks again. I didn’t want them the first time, and I don’t want them now! All in all app is only marginally useful.
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irritating
used to be fine but now everytime i open the app all of the routes are selected making the map look hectic. the arrival times are irritating as well— seeing that my bus was supposed to arrive in 10 minutes arrive in 2 making me miss it.
Decent, but glitchy
80% of the time, it works fine. But lately it will show me every route on the map even though I've selected my route only several times. Now I have to do it every time I open the app. Also the time estimate doesn't update very well so you really can't pay attention to that when waiting for a bus.
Hi
THANKS 🙏 A LOT !!!
Why?
Why is it so bad? It’s not like this is a hard concept yet it’s constantly very wrong and hard to use. Just use transit it’s way better.
awful
never properly tracks the buses on a real time basis. always show up to my bus late bc it says I have 8-10 min. not great when it’s 32 degrees out!!!
Very Helpful
This app has been extremely helpful and it helps me get an idea for where my bus will be when. However it used to be that it would save my preferences when it came to bus routes but now it resets to every bus route popping up when I reopen the app. I only need a few them not all of them 🤣 also trying to figure out the reminders was confusing but I can work through this. Maybe a little guide would help for how to best use this app.
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Buses don’t show on the app!
I missed the bus more than once because it doesn’t appear on the map. Fix this!
Worst app
Doesn’t work, and when you combine that with the broken KU bus system, you can’t trust this app
