Unreliable bus routes
The routes never update, specifically route 36. It is extremely inconvenient especially since we are in negative degree weather & I have to walk because the routes are never updated. Please fix this.
Unreliable
While using the app, all the buses will stop moving for a long period of time, and when they start moving again i’ve missed my bus. It also isn’t accurate as to where the buses are, and sometimes it won’t even show the bus on a route
Terrible
Not only is it super complicated and hard to use but it doesnt even work as an app it randomly zooms you and even shows you the wrong times. Dont get it just pick up a panflit and use that instead this will make it harder to know when the bus is coming than just guessing i promise you.
Inaccurate and unreliable
As a student who lived in campus housing last year, I relied on the buses daily. This app would be quite useful if it actually worked, but it is generally inaccurate. The bus is always either ahead or behind of its point on the map, and the anticipated arrival times are hardly ever updated. There is no schedule either. Once I was rudely reprimanded by a bus driver for not coming to the stop “on time,” but I got out before the app said the bus had even arrived!
Additionally, for anyone new to KU — expect to wait at least fifteen minutes extra for the bus, especially route 42. During my second semester, I was frequently late because the bus I needed to board would sit at the previous stop, often until the next bus on that route came around. The feedback on the app is never read, so don’t expect anything from that either.
Additionally, for anyone new to KU — expect to wait at least fifteen minutes extra for the bus, especially route 42. During my second semester, I was frequently late because the bus I needed to board would sit at the previous stop, often until the next bus on that route came around. The feedback on the app is never read, so don’t expect anything from that either.
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Not reliable
The app is almost never reliable for me on campus or off campus and very often displays buses coming way sooner or way later than they actually arrive. I constantly miss the bus because the app is so unreliable. They really need to fix this app.
