My Carrollton
City of Carrollton
About
Access city services, news, and events from your phone. Explore trails, pay bills, report issues, and get answers from an AI city guide.
What's New in My Carrollton
1.0.4
October 22, 2026
Major improvements of the Chatbot
Developer apps
FAQ
What can Carrie, the AI city guide in My Carrollton, do?
Carrie can answer questions about city departments, facilities, events, and community statistics. She can provide quick answers and help you navigate to the correct information within the app.
Can I pay my utility bill through My Carrollton?
Yes, My Carrollton offers an easy-access portal to pay your utility bill. You can also view frequently asked questions about billing and pay as a guest without logging in.
How do I report non-emergency issues using My Carrollton?
You can report non-emergency issues such as potholes or facility damage directly from the app via the 311 feature. You can also attach photos to your reports.
Does My Carrollton offer information on local trails?
Yes, the app provides an interactive live map to view and explore a wide variety of hiking and biking trails and park facilities within Carrollton.
Is My Carrollton available on Android devices?
Currently, My Carrollton is supported on iPhone and iPod devices. Information about Android compatibility is not yet available.
How often is My Carrollton updated?
The app was last updated on October 22, 2026, with version 1.0.4. This indicates regular updates to improve functionality and add new features.
What is the age rating for My Carrollton?
My Carrollton has an age rating of 4+, making it suitable for young users and families to access city information.
Can I find restaurant health scores in My Carrollton?
Yes, the app allows you to check the health and safety ratings of local restaurants, contributing to city services focused on health and safety.
