Haphazard interface
I am a former Assistant Comptroller for NYS. INTERNET security was one aspect of my work. I know a little bit about technology including interface design and security. I find the CDPHP APP interface less than user friendly. I do not find it easy to locate the details of my plan and its components. In particular I could not find anything about hearing care/hearing aids.
What am I missing. I would like a new pair of hearing aids and would like access to an updated provider list.
Thank you,
Ramon Rodriguez
What am I missing. I would like a new pair of hearing aids and would like access to an updated provider list.
Thank you,
Ramon Rodriguez
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App doesn’t work
I tried logging in several times without any success using my username and password. I then went onto the website on my computer and I was able to use the same username and password and was able to log on without a problem. I would not recommend this app.
Sign in problems
Every time you attempt to enter your username and password, it shows that the password is incorrect or keeps refreshing. The page prompting you to re-enter the password closing out. The app doesn’t seem to fix anything either. This is absolutely insane!
Buggy
Seems like there is always a sign on issue, it just takes you in circles. The password you use on the website should be the same but that never seems to be synced to the app. Please fix this!
App keeps crashing
I have restarted my phone deleted and re downloaded the app and it just keeps crashing. This is very frustrating and annoying.
