Set up
I had no trouble whatsoever setting up my online account before we moved. I used it for years. We moved and I even went to Diverse Power main office for help I did every thing she wrote down.
Two hours later, I m still not online……
Two hours later, I m still not online……
Won't load
Downloaded the app they're promoting on the home page of their website because bill pay isn't working. And guess what? The app won't load.
Old app worked
The old app worked fine. You could monitor your usage so much easier. The reviews I’ve seen show no responses. So apparently no one is monitoring or cares
Do you want your money?
The new app DOES NOT WORK on iPhone 14 or iPad
Log In
The facial recognition causes the app to close out and will not allow you to enter a password. I have to delete the app and reinstall without enabling the facial recognition to be able to use the app.
