My Energy Center User Reviews

Customer Experience

Positive experience22.1% of reviews
Neutral7.2% of reviews
Negative experience70.8% of reviews

~ Based on 195 written reviews from the US App Store.

What users say

Is My Energy Center Safe?

My Energy Center appears safe based on user ratings. AppsHunter Safety Score for My Energy Center is 96/100.

This assessment is based on 55,677 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 51,063 App Store ratings for My Energy Center.

Is My Energy Center Legit?

My Energy Center appears to be a legitimate app. AppsHunter Legitimacy Score for My Energy Center is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No access

I tried logging in today and I eventually got a message saying I am not allowed and have no access and to call some number. Cmon man. Jaja

Useless app

Why tf is there an app when it’s not gonna work??? For the past year I have to go to the website to pay my bills. Don’t apologize fix the damn issue. I updated the app, deleted it and then re downloaded, nothing works. My iOS is up to date.

This app is so buggy

The face scan never works to login. And when you type in the correct password, it sometimes works, but sometimes doesn’t. Not happy with this app

Fix The App!!!

I haven’t been able to login for a while now. FIX THE APP!

This app USED to be slightly useful, now it won’t even LOG IN

We apologize for the inconvenience but the service is currently unavailable, please try again later. We apologize for the inconvenience but the service is currently unavailable, please try again later. We apologize for the inconvenience but the service is currently unavailable, please try again later.

Get it? I haven’t been able to login for over a WEEK.

Everything that was useful about this app has been ripped out of the app by the roots. Sorry your request could not be processed. please try again later.

Even the company website has become practically worthless, There used to be energy saving features and energy monitoring features and that is completely gone now. Sorry your request could not be processed. please try again later.

I used to be able to contact somebody on the telephone within 15 minutes and now it takes about six hours and they shuffle you around between departments. We were promised a big update where everything would be improved and nothing has been improved, the website has been reduced to barely manageable, and the app, everything useful about the app is gone. Sorry your request could not be processed. please try again later.

It is also much more difficult to look at your usage history on a daily basis. It used to show you your monthly usage history on one line now you have to flip back-and-forth. It seems to me that they went back to an old app template after they just recently improved it about a year ago, and now everything is back to worthless like it used to be, just like this company is. Sorry your request could not be processed. please try again later. They have absolutely no consideration for people who are on fixed incomes, level pay plans are a joke and this new time of use plan, that’s totally worthless.

Thank you SO MUCH for deleting my previous review, I had to use Meta AI to extract the text. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later.

Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later.
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SDGE ARE THE WORST

No email to contact, Billing ERRORS and nothing but unhelpful and rude

Can’t log in to app

Is been a few months now. Pls fix the app.

Notifications doesn’t really work

Tried to activate the notification alerts, it always say something went wrong.

Don’t bother with this app

Can’t log into the app and there is no tech support to call much less correct the app

This app USED to be slightly useful, now it won’t even LOG IN

We apologize for the inconvenience but the service is currently unavailable, please try again later. We apologize for the inconvenience but the service is currently unavailable, please try again later. We apologize for the inconvenience but the service is currently unavailable, please try again later.

Get it? I haven’t been able to login for over a WEEK.

Everything that was useful about this app has been ripped out of the app by the roots.

Even the company website has become practically worthless, there used to be a chat function and that is gone. There used to be energy saving features and energy monitoring features and that is completely gone now.

I used to be able to contact somebody on the telephone within 15 minutes and now it takes about six hours and they shuffle you around between departments. We were promised a big update where everything would be improved and nothing has been improved, the website has been reduced to barely manageable, and the app, everything useful about the app is gone.

It is also much more difficult to look at your usage history on a daily basis. It used to show you your monthly usage history on one line now you have to flip back-and-forth. It seems to me that they went back to an old app template after they just recently improved it about a year ago, and now everything is back to worthless like it used to be, just like this company is. They have absolutely no consideration for people who are on fixed incomes, level pay plans are a joke and this new time of use plan, that’s totally worthless.

Thank you SO MUCH for deleting my previous review, I had to use Meta AI to extract the text.
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Hasn’t been working for a week - please fix login

Can’t login the app, error message pops up. But not a big deal since I get the email for the bill - clicking pay now opens the website and it works fine.
Not being able to log in the app was inconvenient but shouldn’t stop others from paying their bill on the website itself.

Not opening

Last 2 days not accepting login

Never works

Whenever I sign in I get an apology that the service is currently unavailable. Hasn’t been available for years.

App constantly broken

I can use the same login and password as the myenergycenter website as i do in the app and it never logs in. Always down for maintenance.

Sorry. Your request could not be processed. Try again later.

Useless

“Could not process your request” literally anytime I try to login. This app is trash.

Services often down

Website won’t work to pay bill (Bad Gateway), and then the app gives the same error. Attempted to call, but the line went dead after being on hold for a while.
Guess y’all won’t be getting my money this month.

No bill

I’ve been trying to log in for two days and can’t I pay my bill on time every time what’s going on with this apology for the inconvenience try again later in lighten me on what’s going on

Autopay DOESN'T pay for you

Autopay is fully set up and would not pay the bill.

Just put SDGE in the title

Every time I need this I forget what it’s called. So annoying.

Fix glitches

Can yall fix the glitches on the app it keeps saying services not available and I can’t even sign in or change my password or username and I need to pay my damn bills