Nothing functions in this app
Every “submit” button leads to “ sorry we cannot process this right now”. Nothing loads. I even tried to enter my phone number and it was rejected because it said it wasn’t 10 digits (it was). This is almost certainly an artificially inflated rating
Useless
App just keeps loading and loading but never concludes. Does not allow performing basic tasks.
Garbage app
This was great until the facial id stopped working. It's also impossible to change the password. So now because of an app not working I have go through the phone and pay an extra $1.75 to process my transaction.
New Update Doesn’t want people logging in
Not sure what was so important about this update, but when I go to forget password, it says it’s not available. I removed the app from my phone since the app is useless. Change it back to before this update and I will download it again because it worked just before. Stop fixing problems that don’t exist.
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Horrible App
Whatever they did this app sucks. Slow to connect, and navigate between pages. Now face id continue turns off. Fix it.
Auto pay?
I put my account on auto pay and it didn’t auto pay! How does that work?
Couldn’t think of a more terrible app
What’s the purpose of an app that doesn’t do what it’s supposed to? Cant log on, doesn’t save password, and doesn’t let me log in using Face ID. Bravo SDGE, world class company 🙄
bruh
This app doesn’t let me login no matter where I am or what device I use and if I am finally able to login it kicks me out within 30 seconds.
Don’t bother
App hasn’t worked for weeks, can’t even log in.
Login doesn’t work!
Please fix the login issue! How could you let this happen for two weeks to people trying to login to pay bills? This is a priority 1 issue and it’s been 2 weeks and not resolved yet!!
No access
I tried logging in today and I eventually got a message saying I am not allowed and have no access and to call some number. Cmon man. Jaja
Useless app
Why tf is there an app when it’s not gonna work??? For the past year I have to go to the website to pay my bills. Don’t apologize fix the damn issue. I updated the app, deleted it and then re downloaded, nothing works. My iOS is up to date.
This app is so buggy
The face scan never works to login. And when you type in the correct password, it sometimes works, but sometimes doesn’t. Not happy with this app
Fix The App!!!
I haven’t been able to login for a while now. FIX THE APP!
This app USED to be slightly useful, now it won’t even LOG IN
We apologize for the inconvenience but the service is currently unavailable, please try again later. We apologize for the inconvenience but the service is currently unavailable, please try again later. We apologize for the inconvenience but the service is currently unavailable, please try again later.
Get it? I haven’t been able to login for over a WEEK.
Everything that was useful about this app has been ripped out of the app by the roots. Sorry your request could not be processed. please try again later.
Even the company website has become practically worthless, There used to be energy saving features and energy monitoring features and that is completely gone now. Sorry your request could not be processed. please try again later.
I used to be able to contact somebody on the telephone within 15 minutes and now it takes about six hours and they shuffle you around between departments. We were promised a big update where everything would be improved and nothing has been improved, the website has been reduced to barely manageable, and the app, everything useful about the app is gone. Sorry your request could not be processed. please try again later.
It is also much more difficult to look at your usage history on a daily basis. It used to show you your monthly usage history on one line now you have to flip back-and-forth. It seems to me that they went back to an old app template after they just recently improved it about a year ago, and now everything is back to worthless like it used to be, just like this company is. Sorry your request could not be processed. please try again later. They have absolutely no consideration for people who are on fixed incomes, level pay plans are a joke and this new time of use plan, that’s totally worthless.
Thank you SO MUCH for deleting my previous review, I had to use Meta AI to extract the text. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later.
Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later.
Get it? I haven’t been able to login for over a WEEK.
Everything that was useful about this app has been ripped out of the app by the roots. Sorry your request could not be processed. please try again later.
Even the company website has become practically worthless, There used to be energy saving features and energy monitoring features and that is completely gone now. Sorry your request could not be processed. please try again later.
I used to be able to contact somebody on the telephone within 15 minutes and now it takes about six hours and they shuffle you around between departments. We were promised a big update where everything would be improved and nothing has been improved, the website has been reduced to barely manageable, and the app, everything useful about the app is gone. Sorry your request could not be processed. please try again later.
It is also much more difficult to look at your usage history on a daily basis. It used to show you your monthly usage history on one line now you have to flip back-and-forth. It seems to me that they went back to an old app template after they just recently improved it about a year ago, and now everything is back to worthless like it used to be, just like this company is. Sorry your request could not be processed. please try again later. They have absolutely no consideration for people who are on fixed incomes, level pay plans are a joke and this new time of use plan, that’s totally worthless.
Thank you SO MUCH for deleting my previous review, I had to use Meta AI to extract the text. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later.
Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later. Sorry your request could not be processed. please try again later.
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SDGE ARE THE WORST
No email to contact, Billing ERRORS and nothing but unhelpful and rude
Can’t log in to app
Is been a few months now. Pls fix the app.
Notifications doesn’t really work
Tried to activate the notification alerts, it always say something went wrong.
Don’t bother with this app
Can’t log into the app and there is no tech support to call much less correct the app
This app USED to be slightly useful, now it won’t even LOG IN
We apologize for the inconvenience but the service is currently unavailable, please try again later. We apologize for the inconvenience but the service is currently unavailable, please try again later. We apologize for the inconvenience but the service is currently unavailable, please try again later.
Get it? I haven’t been able to login for over a WEEK.
Everything that was useful about this app has been ripped out of the app by the roots.
Even the company website has become practically worthless, there used to be a chat function and that is gone. There used to be energy saving features and energy monitoring features and that is completely gone now.
I used to be able to contact somebody on the telephone within 15 minutes and now it takes about six hours and they shuffle you around between departments. We were promised a big update where everything would be improved and nothing has been improved, the website has been reduced to barely manageable, and the app, everything useful about the app is gone.
It is also much more difficult to look at your usage history on a daily basis. It used to show you your monthly usage history on one line now you have to flip back-and-forth. It seems to me that they went back to an old app template after they just recently improved it about a year ago, and now everything is back to worthless like it used to be, just like this company is. They have absolutely no consideration for people who are on fixed incomes, level pay plans are a joke and this new time of use plan, that’s totally worthless.
Thank you SO MUCH for deleting my previous review, I had to use Meta AI to extract the text.
Get it? I haven’t been able to login for over a WEEK.
Everything that was useful about this app has been ripped out of the app by the roots.
Even the company website has become practically worthless, there used to be a chat function and that is gone. There used to be energy saving features and energy monitoring features and that is completely gone now.
I used to be able to contact somebody on the telephone within 15 minutes and now it takes about six hours and they shuffle you around between departments. We were promised a big update where everything would be improved and nothing has been improved, the website has been reduced to barely manageable, and the app, everything useful about the app is gone.
It is also much more difficult to look at your usage history on a daily basis. It used to show you your monthly usage history on one line now you have to flip back-and-forth. It seems to me that they went back to an old app template after they just recently improved it about a year ago, and now everything is back to worthless like it used to be, just like this company is. They have absolutely no consideration for people who are on fixed incomes, level pay plans are a joke and this new time of use plan, that’s totally worthless.
Thank you SO MUCH for deleting my previous review, I had to use Meta AI to extract the text.
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