Sad
Sad that I have to continually delete this and reinstall just for daily use. This is an app that is very well used in our community and needs to be top-notch. It is not.
Works for me
Here Cedar Crest Village. Keeps us informed very helpful
It’s always a work in progress
It’s not perfect, but it supports the needs of the Erickson senior living community about as well as possible, given the age and diversity of the population, some of whom lack digital age skills.
Institutional A+
I have to take exception with the technical criticism of this app. I have been associated with massive efforts to test and design apps for a diverse residential population. It is really complicated. This Erickson app is designed for a primarily senior population. The lack of bells and whistles supports the aptitude of the users. We are talking senior users with cell phones. The hypothetical high school programmer would never be willing to support an app for this population. I’m a relatively new resident and find the app well designed to answer questions and provide information for the residents here. Now—if you can add a feature —incorporate a GPS feature to help navigate the grounds at Charlestown!
Show more
Clunky, buggy software
Not exaggerating, most high school kids could write better software. It is aesthetically horrible, seriously looks like something from the 1990s. Also not obvious to navigate. It does not allow the use of a device’s biometrics, so when you log in you have to manually log in every time. Interestingly, the Erickson sales web site is amazing — slick, interactive, easy to find things. So they know how to do user-friendly software, they just don’t care to spend any money once they have yours.
Show more
Handy!
This handy phone and/or computer app has all the info we need, whether it’s who to call for a problem, what’s my friend’s email, what’s on the menu of one of the restaurants today, when is that fitness class, and lots more!
Sign In Still BROKEN
I have upgraded and it still makes me sign in every time I try to use the app. We were told that this would fix the sign In problem, but it did not.
No load button
Very frustrating
Still no auto populate known data
A year later and still have to reenter name email and phone number to make a reservation! Wow what customer disservice.
Terrible
Users get logged out with each usage. And when you try to login you must enter username and password manually. Should be able to access password manager for easier access.
Never had a problem until the upgrade
I need to log in every time I use it now. Don’t we have any tech people on staff that can figure this out?
Won’t allow numbers in email
As of right now, the app will not allow me the enter the number(s) in my email address, so I can’t sign in at all on my iPad.
Thankfully, I did get rid of the endless circle of doom on my iPhone via deleting and reinstalling.
As an Erickson resident, I use this app multiple times a day, including to sign up for activities.Usually I like it, but this last week has been VERY frustrating, with MANY MANY issues related to signing in and my spending a lot of time on it EVERY DAY.
Thankfully, I did get rid of the endless circle of doom on my iPhone via deleting and reinstalling.
As an Erickson resident, I use this app multiple times a day, including to sign up for activities.Usually I like it, but this last week has been VERY frustrating, with MANY MANY issues related to signing in and my spending a lot of time on it EVERY DAY.
Show more
Login Nightmare
Every time I open the app I have to log in.
Worst website
Why would anyone put medical records in the same website with informational information. This is the most aggravating stupid website to offer senior citizens
My Erickson
I have to delete and download every time I use My Erickson.
I would not give it one star.
Happy old person
I would not give it one star.
Happy old person
Spinning
App just keeps spinning. App won’t open for two days. Very frustrating. Happens often. I deleted the App and will reinstall it later.
Embarrassingly bad!
Take a bunch of seniors, many of them barely conversant with computers, and afflict them with this utter garbage. A least we will become facile in deleting and re-installing this horrid program.
Its time to replace the high school kid that produced this “frustration for life”!
Its time to replace the high school kid that produced this “frustration for life”!
Simple fix needed
Why can’t the residents name be populated automatically for dining reservations?? Seems ridiculous when already logged in yo have to type in name, email and phone number every single time. Such an easy fix is needed!!!
Erickson app
Every time I want to see a menu or make a reservation, I have to delete the app and reinstall it. Apparently, this isn’t something new. When are you going to get a professional to fix it once and for all?
My Erickson
I have to delete and download every time I use My Erickson.
I would not give it one star.
Happy old person
I would not give it one star.
Happy old person
