Fix the OTP input
App seems to work. OTP inputs are much more difficult than almost every other modern app…no auto-fill from text messages & keyboard switches back to letters after each numerical entry.
Code sent
Everything requires a verification. And for some reason when a code is sent it doesn’t come up on the auto click so I have to go over to my messages and memorize the code. Absolutely atrocious design.
Terrible card, why even use it
I use the card and was told it would be easy but I still have to chase down receipts? If the vendor is franchised and is under a different billing name it’s a pain. If that’s the case what is the card for to begin with?
Extremely poor service
Does not process receipts timely, ignores receipts submitted, frequent mistakes, very slow to respond. I do not recommend this service.
App okay cardmember services awful
This is the worst FSA account I’ve ever dealt with. Will be recommending change for next benefits year.
