No alerts
I select the option to receive alerts from the app, but it never shows up on my phone. Unless you login you do not see that you have any messages in the app.
Multiple Receipts are hard to sublit
For some reason I cannot submit multiple documents or receipts for a transaction. It is ridiculous. This will be last time opting for a limited FSA with Flex. Flores was way better.
The app is fine, it’s the account I despise
This flex account is infuriating. I have to verify every single purchase I make with my flex card. I had a different flex spen account with my previous employer, and I never had to do this. I will not be using g flex spend next year for my insurance.
Fix the OTP input
App seems to work. OTP inputs are much more difficult than almost every other modern app…no auto-fill from text messages & keyboard switches back to letters after each numerical entry.
Code sent
Everything requires a verification. And for some reason when a code is sent it doesn’t come up on the auto click so I have to go over to my messages and memorize the code. Absolutely atrocious design.
