My FSCU User Reviews

My FSCU
My FSCU
Family Security Credit Union

Customer Experience

Positive experience75.0% of reviews
Neutral10.0% of reviews
Negative experience15.0% of reviews

~ Based on 60 written reviews from the US App Store.

What users say

Is My FSCU Safe?

My FSCU appears safe based on user ratings. AppsHunter Safety Score for My FSCU is 97/100.

This assessment is based on 7,660 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.5% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 7,113 App Store ratings for My FSCU.

Is My FSCU Legit?

My FSCU appears to be a legitimate app. AppsHunter Legitimacy Score for My FSCU is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bill pay

I wish the bill pay was sent out a little sooner, I sometimes worry about my payments being late.

I do try to send them out asap when I get them, but I still worry.

Simplicity is the key

It would be easier if the app would be simpler. There is too much on the home page. Too crowded. Keep it Simple is what I would do.

New update

Downloaded the new update and now the app does not work at all it just shows the back screen and it won’t load anything

The best!

FSCU is clearly the best banking institution available. I joined Family Security over 25 years ago and I’ve never looked back.
Very helpful and efficient staff makes every interaction a pleasure.

New Update

I HAD to update my app but after I did, it wouldn’t do anything therefore I can’t check my accounts! Thanks for nothing!

Ease of use.

The My FSCU app is very easy to use/ user friendly, even for beginners or anyone of any age or experience with digital content/ banking! Depositing a check with the app is a breeze also! Plus tge app keeps a copy of/record of your checks you have previously deposited.

Great service & App

I love doing business with you. Everyone is kind and helpful. I really use the app to keep. Up with my account

Good to work with

Like the bank

Thank

You

My FSCU

I love the tight security FSCU has on my account and I would highly recommend anyone to bank with them they’ve always taken good care of myself & my accounts

Long time account

Been with Family Security for years now! Best bank in the around love this app and bank! Thank you for all that you do!

Hacking issue

I have been a member closer to 40 years and the last 5-10 years I've had too many issues with account/debit card being hacked, having to delete card and order a new one. Other credit unions I'm a member of print cards on site where yall do not and it causes many issues waiting on a new card. Another issue is limited transfers each month. Things could be improved
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Best Bank Ever

I love Family Security and the Staff is Great👍

Love it very easy

🤏🏾😘

Always loved Family Security

I love they have an app for sure! I wish it would show in the balance sections or deduction area the amount left in account under and after each transaction like some credit cards do. That would make it 5 stars! Otherwise no complaints!

FSCU app is so easy to use

It’s sooo easy to use and it makes keeping track of my spending very easy to understand

Won’t load

Won’t load on my new phone

Manager and assistant and bank tellers

All have shown me, outstanding attitudes as well as generosity, and also a great personality making a person feel comfortable

Website unusable!!!!

Unhelpful too difficult and cst support is non existent

Easy to Use

Thank you for making it easy to use the app!