Very limited
It allows for RX that have refills, but not all meds have refills. Sometimes the doctor calls it in. In this case, there is no way to contacting them through this app other than calling them directly. Then when they have filled the item, they fail to contact the patient to inform them the medicine is ready for pickup.
There should be a way to get a text or message from them when the medicine is ready for pickup. I know they can do it; they text my husband when his meds are ready.
So if you’re downloading this to increase communication, don’t bother.
Also, I’m still trying to understand why they automatically turn on the patient’s location services? They don’t really explain this in their Q&A. Unless you are asking for a delivery - in which case, they have your address on file and I’m sure they own a device with GPS capabilities - why would they need to know our location? Their app explains they need to know our general location, but “precise location” was also turned on.
Without any useful functions, what’s the point of keeping this on my phone?
I don’t recommend.
There should be a way to get a text or message from them when the medicine is ready for pickup. I know they can do it; they text my husband when his meds are ready.
So if you’re downloading this to increase communication, don’t bother.
Also, I’m still trying to understand why they automatically turn on the patient’s location services? They don’t really explain this in their Q&A. Unless you are asking for a delivery - in which case, they have your address on file and I’m sure they own a device with GPS capabilities - why would they need to know our location? Their app explains they need to know our general location, but “precise location” was also turned on.
Without any useful functions, what’s the point of keeping this on my phone?
I don’t recommend.
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Prescription Scanner is Gone
Why remove the best feature? Where is the scanner ?
Not useful
I’m not exactly sure what the point of having this app is. There is no way to track prescription refills, no personalized account information stored, no way to accurately tell if a prescription is available to be refilled yet. I mean I can just call in a refill guys. The only people finding this app great is technologically inept boomers who are too ignorant to know any better. Do better or get rid of this embarrassing attempt. I would be ashamed to put my name on this project tbh.
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Pharmacy not found
This app has been subpar since the beginning but since the update 2 months ago it has been unusable due to the pharmacy I use not being listed as an option. I cannot refill a prescription without having to call them directly which is a waste of both my time and the pharmacist’s.
Once a great app, now useless to me
I loved using the My GNP app—it did everything I needed, without fail. That is, until it forgot my pharmacy existed. I went to refill a prescription, and it brought me to a map screen telling me to choose my pharmacy. My pharmacy was not on the list. I went physically to my pharmacy to ask if they’d discontinued support of the app, and they looked at me like I had two heads—they knew of nothing that would prevent my normal use. I deleted and reinstalled the app, with no change.
I have no choice but to rate this app one star, as it has gone from a mainstay to being of absolutely no use to me.
I have no choice but to rate this app one star, as it has gone from a mainstay to being of absolutely no use to me.
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