Help with iOS updates
We need H-E-B to allow additional types of phones to access H-E-B pharmacy. My phone is an Apple 7, an older phone but it will not let me access my RX info. It says “need iOS18,” I only have iOS15. Please help.
Thank you.
Thank you.
Good job
Great job
Grid view
I really love using the heb app but I hate the new updates. It used to be quick to find the product I wanted because either was a grid view but now I can only see one product at a time making me have to spend 3x the amount of time to find something and then also clipping coupons take forever I have just given up on it all together because it takes forever it takes probably 4x longer than it used it. If I am wrong and there is a way to change it on my app please let me know if not then please consider adding the option to make it grid view
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Intrusive Do Not Disturb Behavior for Curbside orders
I do not like that this app appears to trigger Do Not Disturb while I have an active curbside pickup order. Yesterday, my calls were being sent straight to voicemail until I picked up my order, and that is extremely intrusive. I should not have to risk missing an important or emergency phone call just because I placed an H-E-B order.
An app should never interfere with basic phone functions like incoming calls without very clear permission and an easy way to permanently disable that behavior. I also should not have to wait until I have another active order to figure out how to turn it off.
Please fix this and give customers a clear setting to opt out. Order notifications are fine, but controlling or triggering Do Not Disturb is absolutely not something I want associated with a grocery pickup order.
An app should never interfere with basic phone functions like incoming calls without very clear permission and an easy way to permanently disable that behavior. I also should not have to wait until I have another active order to figure out how to turn it off.
Please fix this and give customers a clear setting to opt out. Order notifications are fine, but controlling or triggering Do Not Disturb is absolutely not something I want associated with a grocery pickup order.
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Wrong items. Wrong address.
I’ve generally appreciated the service, but it feels like it continues to deteriorate. The shopper picked four wrong items that were delivered in place of correct ones. The driver then left the groceries on the other end of the apartment building in the hallway. I had to wander around to find them.
