My H Reviews: Is It Legit?

Customer Experience

Positive experience48.0% of reviews
Neutral12.2% of reviews
Negative experience39.8% of reviews

~ Based on 525 written reviews from the US App Store.

What users say about My H

Is My H Safe?

My H-E-B appears safe based on user ratings. AppsHunter Safety Score for My H is 95/100.

This assessment is based on 44,552 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.8% of ratings point to a safe experience
1.5% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 44,519 App Store ratings for My H.

Is My H Legit?

My H-E-B appears to be a legitimate app. AppsHunter Legitimacy Score for My H is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Meat Market

Would be nice to order fresh ground beef, seafood, or anything from the market!

Excellent

Easy to use and convenient

Curbside/Delivery Service Satisfaction

I alway have ordered both services and I have always been very satisfied impressed. 100%

HEB MAKES CURBSIDE PICK UP EASY—for elderly customers

Thank you, my grocer of choice!

Rip off

Every week I scan coupons in store & it shows clipped in the app. Yet at checkout it states unable to process the coupons. I’ve asked for help from the cashier & customer service & none of them have been able to help me so every week I get ripped off at the check out & pay more money than I should. This app stinks.
Show more

Well I’m outta luck

I don’t understand what functionality iOS 18 provides that is so required for this app to function. We use a family device that is an older iOS version and therefore can no longer use the H-E-B app for creating the group shopping list

H-E-B could have made the app backwards compatible and limited the functions that require the new iOS for those using a legacy device
Show more

Limiting what you can get curbside

There is no reason why you limit curbside options. You can only buy the biggest option. Or something is in store only and not available curbside that was available a week ago. Get it together.

Planned Obsolescence

I’d like to be able to review this app, but I can’t. My tablet told me I needed to update the current My H‑E‑B app which was out of date. When I went to update the app I was informed that my operating system wasn’t current and I needed to update the OS to install the app. My tablet could not be updated past the currently installed OS, so I can no longer access my H‑E‑B account due to the scam of hardware and software PLANNED OBSOLESCENCE. Congratulations Apple and H‑E‑B for assuring the customer must spend more money just to used the same service I have been using for the last ten years!
Show more

Unusable on iPad

The close button when you open an item is BEHIND the close button for the whole app. So you can’t go back from an item page without closing the entire app. Genius.

Curbside needs some serious reworks

I love this app. I’m able to make lists and save money super easily. BUT- curbside is a joke. Why am I not able to change the substitutions AFTER I know what’s in stock? You can’t expect me to have a substitution selected for all 50+ items in my cart. Moreover, I had a “Buy this, get that free” deal. If I bought Oreos, I’d get milk for free (something like that). But they were out of one item, so the savings were ruined and I didn’t want it anymore. For SOME REASON, I can’t remove the other item from my own cart?? Even though the app now knows I’m not using the coupon? I had to call the store for this and they hardly understood the issue. Please, make curbside much more user friendly
Show more

Very convenient app

This app is very convenient. You can clip coupons on the app, then just scan your QR code at in person check out to apply all coupons to your transaction. You can even apply coupons and discounts to your mobile orders as well. Checking in to pick up a mobile order is quick and easy. I would like to suggest the devs add one change to the app.. please allow users to leave reviews of the actual items they purchase, not just reviewing the pickup experience. This would allow customers to see which items have higher reviews. As a military family that is new to Texas, you never really know how the Texas brands stand up to other brands. It would be nice if there was an item review system in place so we could look at customer reviews and testimonials to know if a product would fit our needs or not, before we buy it. Thank you!
Show more

Curbside pickup praise

This is a seamless process

Clip All Option

Love the app but please add a clip all coupons button! It would help.

Curside

We love it. Quick and easy to manage. ❤️

Curbside

The app is very easy to use! Thank you!

Convenient

This app is awesome so convenient and easy to use.

Adam / Edna

Awesome!

Love you HEB

Best grocery store in da worlllllld

Share list

Why can I not share my list with my spouse?

App works great but

App works as intended but when I switched apartments it won’t let me change my delivery address no matter what I do.