Difficult to use
It is very difficult to navigate this website. I’m having trouble looking up previous reports, etc.
Free
About
Easily report local issues like potholes, stray animals, or code violations. The app uses GPS to pinpoint your location and allows photo attachments for service requests. Reports are automatically sent to the City's 311 system for prompt resolution.
✓Report local issues
✓GPS location identification
✓Photo attachment for requests
✓Automatic routing to City 311
✓Service request tracking
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What's New in My Hanford
6.5.0
May 21, 2026
- This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility.
User reviews
FAQ
What types of issues can I report with My Hanford?
You can report various local issues such as potholes, stray animals, and code violations. The app is designed to streamline communication with city departments for these types of non-emergency concerns.
How does My Hanford identify my location?
My Hanford utilizes your device's GPS to automatically identify your current location when you create a service request. This ensures that city officials know exactly where the reported issue is situated.
Can I add photos to my reports in My Hanford?
Yes, you can snap a photo directly within the My Hanford app and attach it to your service request. This visual aid helps city departments better understand and address the reported problem.
Where do my reports go after I submit them through My Hanford?
Reports submitted through My Hanford are automatically sent to the City’s 311 system. From there, they are routed to the appropriate city departments for investigation and resolution.
Is My Hanford available on Android devices?
Currently, My Hanford is only supported on iPhone devices. The app was released on 2024-11-20 and is available on the iOS platform.
How often is My Hanford updated?
The latest version of My Hanford is 6.3.1, which was last updated on 2026-03-14. This indicates a recent update, suggesting the app is actively maintained.
What is the age rating for My Hanford?
My Hanford has an age rating of 12+. This means it is generally considered suitable for users aged 12 and older.
Does My Hanford have ads?
No, My Hanford does not contain advertisements. The app is free to download and use without any disruptive ads.
