Buggy
Tiresome and buggy. Pages will not save, after multiple attempts. No error messages to guide user why a seemingly completed page is defective. I suspect the fault lies in the developer, and not the user
More nil points than 999
Once you’ve got through the very clunky booking interface (out of the 80s), they take payment — or at least try to. App hangs, lots of blank pages and then, after several minutes, email arrives to say they’ve cancelled your appointment.
Given the prices HCA charge, maybe some should be spent on their IT and app?
Given the prices HCA charge, maybe some should be spent on their IT and app?
Show more
The app doesn’t work
It requires two factor authentication, but when you input the code you received by mobile, it just shows error message and you are not able to connect to your account. The desperate part is this issue has been escalated for months and the user still can’t access to the account
BUGGY App stopped me from paying
BUGGY 2022, 2023, 2024 October: The app pretends to take credit card details for annual subscription renewal but then goes to a blank screen when you try to confirm. It seems the app and the phone booking systems only have the booking aspect right, the rest is an untested shambles and has been for a year now.
Lower your expectations as HCA don’t really care, well they say they do, but their actions show they don’t. It worries me that if at the first contact with HCA poor attention to detail seems prominent, is their clinical care just as bad?
You have to use their phone or in office booking, as they can’t run the app effectively.
Lower your expectations as HCA don’t really care, well they say they do, but their actions show they don’t. It worries me that if at the first contact with HCA poor attention to detail seems prominent, is their clinical care just as bad?
You have to use their phone or in office booking, as they can’t run the app effectively.
Show more
Okay, could be better
App is generally okay, but sometimes the website is easier. It would be good if results could be connected to Apple Health and on iPad landscape screen options would be helpful
