I love my teeth
This is how I feel
💔😔
💔😔
Review
Highly practical
No Response Ever
I ordered whitening serum in June, it’s almost the end of August and I have sent numerous emails and reviews trying to get this company’s attention. They came cracked with one serum specifically having nothing left in it because the serum seeped out. I have emailed 10+ times since then to get a refund or replacement. I sent many photos of the damaged product. To this day, no response, no money back or replacement. Essentially wasted my money because I could not use the product as there was none to use. Absolutely awful customer service.
Show more
Super helpful to start
I just started and immediately hopped on the app. The videos, the timer and shop are so easy to access and have in one place. I also love that I can get accessories and my welcome gift with discount code. Already made this intimidating process feel better.
Love it
Love it ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Deleted Profile
This app just deleted my kids profile. The recent update made it so I could not log in with email. Child must be 13 years or older. Left us off our cycle. Horrible.
Saves gas
No more driving almost an hour to the dentist 🥳
O tempo de uso não está funcionando corretamente
O tempo de uso não está reiniciando todos os dias! Está acumulando com o passar dos dias.
Slow/glitchy
This app was slow and non responsive when it actually worked. Now the app logged me out and I cannot access my account. Each time it says my email or password is incorrect, even though I’ve now reset the password
Great app!
It has a tracker for the amount of time you had your Invisalign off, and for which tray you’re on! Also, a bonus that made me really excited was when you first create an account you get a free Invisalign case that you get to customize, and a mystery item!
Loved
I loved the app till it stopped notifying me when to change
Needs a Widget
Love the app and especially the fact that I can keep track of how long my trays are out of my mouth, but it would be great if there was a widget for this app that would make it that much easier to view without opening the app. Hopefully they’ll make this available soon.
Gives wrong dates for changing liner every time
I’ve reported this several times. For liner change photo submissions I will immediately get a response to like this “change liner in 7 days” then it gives a change date 14 days later. It then changes the dates in my tracker to wrong dates.
Considering the response I get is immediate- this must be an AI program. Really sub par clinical care.
Considering the response I get is immediate- this must be an AI program. Really sub par clinical care.
Show more
App sucks
The app is awful the whole process is a pain to deal with
Worst app ever!!
Don’t waste your time on this app!!! The sign up process was a nightmare!! Full of glitches and issues!! And when I was finally able to complete it, I only get a white screen!! No matter what I do!! I tried reinstalling the app, now it won’t let me log in saying it cannot connect to the server!! Even the contact us screen doesn’t work!!
Show more
Glorified Shopping App
There’s nothing that this app does that you can’t do with the native calendar/reminder and timer app on your phone. I don’t know where I got this idea, but I thought since the app requires a patient ID, I’d be able to view my 3D scans, progress timeline, etc. Nope. You have to input your tray number, your prescribed wear time, take your own progress pics, and set the timer for when you take them off. Things that I was already doing without the app. Also, why is the ‘Shop’ tab before the ‘Me’ tab? This is just one giant data collection app. I got FOUR different terms and service agreement pop ups before I deleted. If you want basic common sense “tips” that any professional dentist/orthodontist should have already told you or if you want Invisalign to push their products in your face while they sell your data then this app is for you.
Show more
Don’t get Invisalign
I actually dropped them in my lemonade and they evaporated
Keeps messing up my non-wear time!
It often keeps my time from the previous day, or will already have a countdown going when I first open up the app. One day I woke up at 7am and it told me I’ve had my aligners out for 4 hours. Doesn’t make sense. I’m officially trying a new app today, this one is too finicky.
Timer stops
The timer always stops. I need an app that will keep a running timer. Not one that stops as soon as my phone screen goes black.
Fix Your Watch App or Delete It
Tracking non-time on wrist is a great idea, but the tracker stops whenever app is not active on top of other apps. I started the tracker and reopened it 30 mins later, it resumed tracking from 00:10 the time I left. What made it funnier is, for example , if the phone app tracker is at 30:28, and watch app tracker is 30:10 (because of the watch app design issue) , I pause the tracker on watch, then the phone tracker is synced to 30:10. Please, developer, test your watch app yourself and fix it. I’m not a developer but I suggest you try to make your watch app a Live App or something, so the tracker could continue work in the back, because I believe no user would be willing to constantly tapping the watch to keep your app active during non wear time. If you can’t fix it, please remove your app from store.
Show more
