Useless
Phone going straight to voicemail and not ringing. Been into shop to ask explanation, supposed to have fixed it 🤷🏻 still not ringing.
Fantastic upgrade on previous app
Useable, intuitive and super convenient to have access through the app to change and manage my services.
Great App
Easy to use will all the info I need
Apple added thank you JT, that’s really handy
This makes topping up the kids much easier, thanks
Great improvements
Easy to use, great to be able to view activity and bills. Enhanced experience
Excellent app
New app functionality is a lot better. You can pretty much do whatever you want without having to call them and ask for it.
RGB
Great new features JT much improved
Just what I needed
Allows me to track my usage and bills and add more data when I need it! Thanks JT!!
Amazing app
Fantastic app, much better than the previous versions
Log in every time
My only issue is that I have to sign in every single time I wanna use app regardless of whether the ‘keep me signed in’ box is checked or not please fix
Can’t get in
App won’t load I’ve deleted and reinstalled everything upto date and all I get is a spinning wheel - girl in shop didn’t have a clue either - pretty useless
Excellent eSIM
I recently travelled around Albania with my family. My current mobile provider would charge a fortune for roaming outside the EU. A friend suggested the recently launched JT European eSIM which was valid for Albania. Although I am not a Jersey resident, there's no restriction on purchasing the eSIM and it was the best price that I could find. The app was incredibly intuitive and it was seamless to set up. It took 2-3 minutes and my eSIM was ready to go on my iPhone. It worked perfectly throughout Albania and I was able to use all my maps, apps, make Whatsapp calls. It was invaluable, I will definitely use again.
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Not fit for businesses
Doesn’t support business accounts - fine but then the old app that did has been taken offline!
It’s the weekend and I need to add a data bolt-on but I now can’t! Very poor planning by JT.
It’s the weekend and I need to add a data bolt-on but I now can’t! Very poor planning by JT.
Great App
Much better app than the previous one. Let them know an issue with login not saving at first and JT soon fixed this. Greta now to see information about services etc and topup.
As I promised
You've fixed the save my login details, I am giving you 5 stars. The app is very good and great to see the evolvement.
Rich
It keeps logging you out every other day it’s driving me nuts sorted out Jt. Plus no Face ID.
Response from developer
Hi Rich - Thank you for your feedback. We're excited to announce that we've upgraded the app, which now allows you to save your password and log in using facial recognition or a fingerprint. It's secure, convenient, and designed to be hassle-free. We hope you'll find this to be a useful enhancement. Thanks JT
Improved log-on experience
Much better now that the app prompts me to auto-fill my password.
Facial recognition next please.
Facial recognition next please.
Password saving…… finally, JT!
Glad you finally managed to save my password. About time.. but it’s definitely one less thing to worry about!
Rest of the app is fine, but I was losing the will having to hand type my details on every visit
Rest of the app is fine, but I was losing the will having to hand type my details on every visit
Fed up of the login process
Have to login each time I go to use the app, easier to use safari browser with auto login with keychain.
Nothing good comes out of using JT’s App
Worst app ever. JT’s app and bfs are like 5 & 6
