My JT User Reviews

Customer Experience

Positive experience61.9% of reviews
Neutral4.8% of reviews
Negative experience33.3% of reviews

~ Based on 21 written reviews from the US App Store.

Is My JT Safe?

Not enough ratings yet to assess My JT.

Is My JT Legit?

My JT appears to be a legitimate app. AppsHunter Legitimacy Score for My JT is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fantastic upgrade on previous app

Useable, intuitive and super convenient to have access through the app to change and manage my services.

Great App

Easy to use will all the info I need

Apple added thank you JT, that’s really handy

This makes topping up the kids much easier, thanks

Great improvements

Easy to use, great to be able to view activity and bills. Enhanced experience

Excellent app

New app functionality is a lot better. You can pretty much do whatever you want without having to call them and ask for it.

RGB

Great new features JT much improved

Just what I needed

Allows me to track my usage and bills and add more data when I need it! Thanks JT!!

Amazing app

Fantastic app, much better than the previous versions

Log in every time

My only issue is that I have to sign in every single time I wanna use app regardless of whether the ‘keep me signed in’ box is checked or not please fix

Can’t get in

App won’t load I’ve deleted and reinstalled everything upto date and all I get is a spinning wheel - girl in shop didn’t have a clue either - pretty useless

Excellent eSIM

I recently travelled around Albania with my family. My current mobile provider would charge a fortune for roaming outside the EU. A friend suggested the recently launched JT European eSIM which was valid for Albania. Although I am not a Jersey resident, there's no restriction on purchasing the eSIM and it was the best price that I could find. The app was incredibly intuitive and it was seamless to set up. It took 2-3 minutes and my eSIM was ready to go on my iPhone. It worked perfectly throughout Albania and I was able to use all my maps, apps, make Whatsapp calls. It was invaluable, I will definitely use again.
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Not fit for businesses

Doesn’t support business accounts - fine but then the old app that did has been taken offline!
It’s the weekend and I need to add a data bolt-on but I now can’t! Very poor planning by JT.

Great App

Much better app than the previous one. Let them know an issue with login not saving at first and JT soon fixed this. Greta now to see information about services etc and topup.

As I promised

You've fixed the save my login details, I am giving you 5 stars. The app is very good and great to see the evolvement.

Rich

It keeps logging you out every other day it’s driving me nuts sorted out Jt. Plus no Face ID.

Response from developer

Hi Rich - Thank you for your feedback. We're excited to announce that we've upgraded the app, which now allows you to save your password and log in using facial recognition or a fingerprint. It's secure, convenient, and designed to be hassle-free. We hope you'll find this to be a useful enhancement. Thanks JT

Improved log-on experience

Much better now that the app prompts me to auto-fill my password.

Facial recognition next please.

Password saving…… finally, JT!

Glad you finally managed to save my password. About time.. but it’s definitely one less thing to worry about!

Rest of the app is fine, but I was losing the will having to hand type my details on every visit

Fed up of the login process

Have to login each time I go to use the app, easier to use safari browser with auto login with keychain.

Nothing good comes out of using JT’s App

Worst app ever. JT’s app and bfs are like 5 & 6

Robbery

Takes your money without topping up your phone. Significant technical issues—your application development team needs more experience.