Love
Senior Service
My meds.
Why Use App?
Med Reminders
Keeps me on schedule !!
Call, not ttrxt
Can’t connect
Endless loop
Fine pill monitor. Could be improved.
Stuck in a loop
Now it goes into an error loop, even after closing and reopening, rebooting. Have to delete.
Still nothing fixed. My doctor’s office apparently has no idea why or how they are the ones that need to add medication to my list. They didn’t delete it in the first place. It’s obvious the app developers and the medical teams aren’t communicating, let alone cooperating in app development. Apparently it’s not that important.
Previous problem ignored: Tried to chat with pharmacy on iPhone 12, but the “Start Chat” button is hidden below the print banner at the bottom of the page, and can’t be accessed. Tried to slide it up, but it doesn’t stay visible. Please fix.
Above submitted months ago, no response.
Biggest problem: a medication I take and have reordered via this app does not appear on the list for scheduling and despite communication with the developer it still doesn’t appear many months later. I had to add it myself.
Another—if a medication is scheduled any time, e.g. 10:00pm, and you don’t tell the app it was taken before midnight, it doesn’t allow you to use the “taken earlier” option for any time the previous day.
1/6/25
Just found a medication (see previous) I take and has been reordered several times, listed in “discontinued medications“ and I can’t add it back. Still no developer response that is helpful.
“Used to work, but now …
Fine pill monitor. Could be improved.
I can’t login
great concept but it doesn’t work
Problems not fixed and support is unresponsive. It’s become laughable.
Still nothing fixed. My doctor’s office apparently has no idea why or how they are the ones that need to add medication to my list. They didn’t delete it in the first place. It’s obvious the app developers and the medical teams aren’t communicating, let alone cooperating in app development. Apparently it’s not that important.
Previous problem ignored: Tried to chat with pharmacy on iPhone 12, but the “Start Chat” button is hidden below the print banner at the bottom of the page, and can’t be accessed. Tried to slide it up, but it doesn’t stay visible. Please fix.
Above submitted months ago, no response.
Biggest problem: a medication I take and have reordered via this app does not appear on the list for scheduling and despite communication with the developer it still doesn’t appear many months later. I had to add it myself.
Another—if a medication is scheduled any time, e.g. 10:00pm, and you don’t tell the app it was taken before midnight, it doesn’t allow you to use the “taken earlier” option for any time the previous day.
1/6/25
Just found a medication (see previous) I take and has been reordered several times, listed in “discontinued medications“ and I can’t add it back. Still no developer response that is helpful.
Why this app?
Helpful, but has some flaws
Automatically identifies Kaiser prescriptions and allows you to set up reminders to take meds as well as to track what’s been taken. All of that is great, but if you take meds earlier than the set schedule there is no way to just open the app and mark something as taken. You have to wait until the reminder goes off and then mark it as taken which is a really bad design. The FAQ includes info about the difference between “alerts” and “reminders”, but nowhere else in the app is the term “alerts” ever used. Managing the schedule is a bit convoluted, but easy enough to figure out and not something that has to be done often. So the app is helpful, but seems to be poorly thought out.
