My Memorial Hermann™ Reviews: Is It Legit?

My Memorial Hermann™
My Memorial Hermann™
Memorial Hermann Healthcare System

Customer Experience

Positive experience65.7% of reviews
Neutral5.0% of reviews
Negative experience29.4% of reviews

~ Based on 201 written reviews from the US App Store.

What users say about My Memorial Hermann™

Is My Memorial Hermann™ Safe?

My Memorial Hermann™ appears safe based on user ratings. AppsHunter Safety Score for My Memorial Hermann™ is 94/100.

This assessment is based on 2,923 user ratings, with an App Store average of 4.7/5.

Safety Analysis

89.9% of ratings point to a safe experience
2.2% of ratings suggest some concerns
8.0% of ratings point to a risky experience

~ Based on 1,343 App Store ratings for My Memorial Hermann™.

Is My Memorial Hermann™ Legit?

My Memorial Hermann™ appears to be a legitimate app. AppsHunter Legitimacy Score for My Memorial Hermann™ is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Birth of our Miracle

My experience at Memorial Hermann was one I will never forget. What was supposed to be a scheduled induction turned into a very long and emotional labor, followed by an emergency C-section. Things did not go as planned, and my baby girl even had to spend a few days in the NICU.
Despite how difficult and scary everything was, I am incredibly thankful for the doctors, nurses, and NICU staff who took care of both my daughter and me. During one of the most vulnerable moments of my life, their care, patience, and dedication meant so much to our family.
Thank you, Memorial Hermann, Dr.Younes, nurses and all the staff for being part of one of the most important moments of our lives. I will forever be grateful to everyone who helped bring our little miracle into this world! 💗
God is good and put amazing people in our path as our miracle came into the world!!!
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Inconsistent functionality

App is useless. Information arbitrarily missing from medical record including specific prior seen physicians and test results.
Scheduling is circuitous at best. Server nor available, “try again later” is the norm. And, of course, no real phone support as traffic is driven to online app

Highly recommended

Excellent staff, courteous, knowledgeable, respectful and knowledgeable!!!

Awesome Staff

Always friendly, and has a smile on their faces. Answers to all questions.Also, solves all problems. My kids love Dr. Wilson

Never Go Again

ER was over flowing with people, my wife spent 22 hours in a hallway on a gurney.
Then move to Observation unit when we got there the room was not clean. The nurse who attended my wife was the one bright spot of the stay she was outstanding.

Then a regular room open up at 5:30 pm, then we are told that the room is empty but not clean. Almost a 4 hour wait to have room cleaned.

Are told the next day my wife is being discharged at 11:30am, was not discharged for 3 and 1/2 hours! Why the doctor did not get around to signing the papers.

This isn’t a well run hospital! Too many delays and duplications.
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Medicare annual wellness

Unable to make an appointment for a Medicare Annual Wellness visit. The option is not offered in the app.

Imaging

I had the best professional care yesterday for my outpatient imaging! From front desk to the radiologist!! MMH has definitely improved for the better!! Kind, professional and knowledgeable. Thank you MMH

Visit

Had a very fast and great experience. I didn’t know where I was going 1st time there and asked 1 person and lead me in the right direction. Also my Dr was very friendly and helpful with answering any questions I had.

Knee injury

Quality Service

New Alvin MH facility top notch

Being that it is newer facility transitioning from the previous ( I’ve heard that they were good there as well) I have to say the teamwork with the therapists/administrative working there ,have a well organized system and move through the rehab process very efficiently and personable to each individuals needs. Thank you for the enjoyable experience
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Reseña

Todo el trato es excellent muy sastiefcho con todo

My yearly check up !

An excellent experience with Dr Serrano, as she was very thorough in her evaluation, examination, exams/tests to do, and a very nice conversation.

ER

I was at the emergency room twice for a stopped up catheter and I was put in the farthest waiting room to wait with my stomach swollen to twice it’s normal size and in severe pain and it became so painful and intense that I had to use my phone to seek an answer to my problem from google and after sitting there for a very long time I followed googles instructions and was able to partially clear the line and I left then it stopped up again and I came back to the ER and same results no help in any way and it took me 3 hours to finally clear the line again on my own and was ignored the entire time they didn’t care how much pain I was in or that it was life threatening so I was finally able to clear it partially again and left. This has to be the worst ER in Houston with hospital staff walking around with their hands in their pockets doing absolutely nothing and getting paid. If I could rate it lower than one star I would that place does not care about the people coming in for help at the ER. Totally pathetic!
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My PT

After my session yesterday, I was adequately tired but feeling great. I always use memorial Hermann sports medicine!

Website

Thus us the most difficult medical website to maneuver. The old site was much simpler.

Amazing experience.

I had an exceptional experience at Memorial Hermann. From the moment I arrived, every member of the staff treated me with kindness, compassion, and professionalism. Everyone made me feel comfortable, cared for, and well informed throughout my visit.

I would especially like to thank Dr. Daniel Bradke for his outstanding care. He took the time to listen to my concerns, explained everything clearly, and made me feel confident that I was receiving the best possible treatment. His expertise, patience, and genuine compassion truly made a difference.

I am incredibly grateful to the entire Memorial Hermann team for their dedication and excellent patient care. Thank you all for going above and beyond. I highly recommend Memorial Hermann and Dr. Daniel Bradke to anyone looking for exceptional medical care.
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MyHMH

This app is very useful and gives detailed instructions for up to the minute instructions. I am very appreciative for this.

My Opinion

I recently downloaded the app and it’s awesome. It’s very informative and easy to use and understand.

Finding a new doctor

I need to find a gyno, a dermatologist and thinking of an endocrinologist. I CANT FIND A DOCTOR ON THIS DAMN PLAN!!!!! It’s too damn complicated !!!! I want to get my hormones checked, my moles checked and to figure out my thyroid and nobody cares ! Blue cross has a very easy website to find doctors on and this plan sucks
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Request from Doctor

Can’t find request for diabetic doctor