Mobile app
The mobile app doesn’t work and hasn’t worked in quite some time.
Response from developer
Hi Luva44, can you please email us at Amir@shopmiko.com with the specific issue you are facing, and we will take care of it for you.
Products are great, but the App is a failure point
I’ve been using the product and app for 6 months now. My original review was 1 star and I stand by that review. The products themselves are great, but the app is just not functional. I’ll give it to them, at least I can log in and remotely control my purifier now! But generally the data is inaccurate and I don’t trust it. It never seems to reflect consecutively accurate numbers. Not to mention the filter intelligence doesn’t make sense. It will change my install date based on if the app crashed or I logged out and back in.
So use this app to remotely control your device and that’s it. Write down when you installed your filter elsewhere or it’ll give you incorrect replacement information. *and yes Miko support I always update to the newest version.
So use this app to remotely control your device and that’s it. Write down when you installed your filter elsewhere or it’ll give you incorrect replacement information. *and yes Miko support I always update to the newest version.
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Response from developer
Hi Apple Junky Sorry to hear that, this is not acceptable for us as we are trying to improve the app weekly. Can you please email us at Amir@shopmiko.com so we can review the details and help you once we know the specifics?
Update!
5/20/26-My purifier and app are
working very well now.
At first I had problems connecting the app, the developer was very helpful in resolving all of the issues.
5/11/26-just did the second update since I had this app and I still cannot Sign in with Apple. PLEASE FIX THIS!!
5/7/26- Still no solution! I emailed you, as requested.
Please respond!!!
Just downloaded the app and I chose to Sign in with Apple account, however I can’t sign into the app because it’s asking for a password and an email, why???
working very well now.
At first I had problems connecting the app, the developer was very helpful in resolving all of the issues.
5/11/26-just did the second update since I had this app and I still cannot Sign in with Apple. PLEASE FIX THIS!!
5/7/26- Still no solution! I emailed you, as requested.
Please respond!!!
Just downloaded the app and I chose to Sign in with Apple account, however I can’t sign into the app because it’s asking for a password and an email, why???
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Small and Mighty
I have noticed a difference in the freshness the filter provides in my home.
Great Hardware, Frustrating App Experience
My purifier itself is a well-built, high-quality device. However, the app has several issues that render the app nearly useless.
To start, the historical and real-time air quality data does not match the graphs. For example, the data may show the average outdoor air quality as “3,” but the graph shows the outdoor air quality remained over 40.
Secondly, all of my air quality data is lost every time I log out of the app or after there is an app update. It’s as if I just set up my air purifier for the first time every time I have to sign back into the app.
Thirdly, there is a bug where the screen turns blank and crashes frequently. I have to force close the app and reopen it again quite often.
To summarize, the data tracking features are unusable and illogical. The only usable feature of this app is to be able to control your device remotely. I love my air purifier hardware, but this app is a major disappointment.
To start, the historical and real-time air quality data does not match the graphs. For example, the data may show the average outdoor air quality as “3,” but the graph shows the outdoor air quality remained over 40.
Secondly, all of my air quality data is lost every time I log out of the app or after there is an app update. It’s as if I just set up my air purifier for the first time every time I have to sign back into the app.
Thirdly, there is a bug where the screen turns blank and crashes frequently. I have to force close the app and reopen it again quite often.
To summarize, the data tracking features are unusable and illogical. The only usable feature of this app is to be able to control your device remotely. I love my air purifier hardware, but this app is a major disappointment.
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Response from developer
Hi JoeBro82, thank you for your feedback. We hear you! Could you please update to the latest version 1.5.193 that we released today, and let us know if you are still experiencing any issues at Amir@shopmiko.com.
