Mobile app
Response from developer
Hi Luva44, can you please email us at Amir@shopmiko.com with the specific issue you are facing, and we will take care of it for you.
Products are great, but the App is a failure point
So use this app to remotely control your device and that’s it. Write down when you installed your filter elsewhere or it’ll give you incorrect replacement information. *and yes Miko support I always update to the newest version.
Response from developer
Hi Apple Junky Sorry to hear that, this is not acceptable for us as we are trying to improve the app weekly. Can you please email us at Amir@shopmiko.com so we can review the details and help you once we know the specifics?
Update!
working very well now.
At first I had problems connecting the app, the developer was very helpful in resolving all of the issues.
5/11/26-just did the second update since I had this app and I still cannot Sign in with Apple. PLEASE FIX THIS!!
5/7/26- Still no solution! I emailed you, as requested.
Please respond!!!
Just downloaded the app and I chose to Sign in with Apple account, however I can’t sign into the app because it’s asking for a password and an email, why???
Small and Mighty
Great Hardware, Frustrating App Experience
To start, the historical and real-time air quality data does not match the graphs. For example, the data may show the average outdoor air quality as “3,” but the graph shows the outdoor air quality remained over 40.
Secondly, all of my air quality data is lost every time I log out of the app or after there is an app update. It’s as if I just set up my air purifier for the first time every time I have to sign back into the app.
Thirdly, there is a bug where the screen turns blank and crashes frequently. I have to force close the app and reopen it again quite often.
To summarize, the data tracking features are unusable and illogical. The only usable feature of this app is to be able to control your device remotely. I love my air purifier hardware, but this app is a major disappointment.
Response from developer
Hi JoeBro82, thank you for your feedback. We hear you! Could you please update to the latest version 1.5.193 that we released today, and let us know if you are still experiencing any issues at Amir@shopmiko.com.
Unusable app
Response from developer
Hi AnonetteReviewer, thank you for the feedback! We're sorry about the connection issues — please reach out to us at Amir@shopmiko.com and we'll help you get it sorted. On permissions: Bluetooth and Wi-Fi are needed to pair and connect your device, and location is unfortunately required by Apple and Google any time an app scans for nearby Bluetooth or Wi-Fi devices — it's a platform requirement, not a data collection choice. We don't use your location for anything else. The app is optional — the Miko air purifier hardware devices work without it — but it's there for customers who want real-time air quality data, filter tracking, and remote control.
User friendly, seamless connectivity, and clean UI
Horrible once again!
Response from developer
Hi Chiles_Family. We hear you! A major stability update is now live. We’ve rebuilt our core architecture to fix login freezes and improve device connection success rate by 99%. Please update to the latest version and give it another go—we think you'll see a huge difference. If you're happy with the fix, we’d be grateful if you updated your comment!
Works!
Response from developer
Hi tunawraps. We hear you! A major stability update is now live. We’ve rebuilt our core architecture to fix device disappearances and improve device connection success rate by 99%. Please update to the latest version and give it another go—we think you'll see a huge difference. If you're happy with the fix, we’d be grateful if you updated your comment!
Login isn’t working
Update: Apple login is still not functional
Response from developer
Hi Gmasmcal, If you’re still having trouble, please follow these steps once: • Go to your iPhone Settings • Tap Passwords & Security • Select Sign in with Apple • Find Miko and tap Remove • Then open the app again and sign in with Apple After completing these steps, Apple login should work normally going forward. Please make sure you’re on the latest version of the app, and don’t hesitate to reach out if you continue to experience any issues—we’re here to help!
I haven’t been able to connect my device to my phone for almost a year.
Response from developer
Hi Malrats, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at Amir@ShopMiko.com? We'll get you up and running.
Best air cleaner ever
Login issues
Rejects login
I successfully logged in and I appreciate their response and communicating with me.
This app has trouble keeping up with Apple updates. Removed app over and over with the same results. Using the app with 2 air filters.
Response from developer
Hi EBB, we released an update today addressing the concerns mentioned, can you please update the app and try again?
App is pure trash. Your update did not take!!!!
Products are great, but the App is a failure point
Response from developer
Hi Apple Junky Sorry to hear that, this is not acceptable for us as we are trying to improve the app weekly. Can you please email us at Amir@shopmiko.com so we can review the details and help you once we know the specifics?
