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My Nevo

My Nevo

Home entertainment assistant

1.6K ratings
75 reviews
🔧 Utilities
🎬 Entertainment
Free

Details

  • Released
  • Updated
  • September 9, 2022
  • November 6, 2025

Features

Developer

Universal Electronics Inc.
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My Nevo screenshot #1 for iPhone
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My Nevo screenshot #7 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐75
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app acts as a smart home assistant, helping you discover, set up, and control various connected devices. It offers guides and troubleshooting for popular issues, aiming to simplify smart home management for all users.

✓Smart device discovery
✓Device configuration
✓Device interaction
✓Tailored guides
✓Troubleshooting support
✓Expanded device list
Show original description

What users say

Summarized from real user reviews of My Nevo. Based on 1.6K reviews and a 4.8/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Entertainment app.

Positive things

  • 👍Easy setup
  • 🚀Fast and smooth setup process
  • 💡Innovative chatbot-style setup
  • 🤖Helpful chatbot assistant

Negative things

  • 🐛App doesn't work, crashes, or won't open
  • 🐛Remote doesn't connect or pair with devices
  • 🤖Unhelpful or non-existent customer support
  • 🤖Frustrating chatbot interface for remote setup
  • 🔋Remote batteries not included
See all reviews

What's New in My Nevo

3.0.0

November 6, 2025

This update improves reliability during onboarding and OTA updates. We’ve fixed navigation issues, improved how manuals and links open, made product detection more consistent, and improved behaviour when setup fails. We’ve also modernised underlying components to keep the app up-to-date and stable.

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User reviews

Most RecentHighest RatedLowest Rated

What idiot designed the UI for this?

A chat based system that's very slow, allows zero configuration options and barely works isn't what should be used for this
KelmantisKelmantis

Couldn’t program remote

It initially found my remote but when I actually tried to program it, it said it couldn’t connect. Only thing that saved the remote was learning from another one. Very disappointed.
OliNotOlyOliNotOly

Not able add tv when setting up the remote

Brought smart streamer app detected the remote but then to add tv it keep saying trouble communicating to device. Very disappointed. Even after paying good money to buy this product the user experience is so so bad.
JT1430@JT1430@

There is no way

There’s absolutely no way this app has a 4.8 rating. No way. The app and the bs remote are trash.
Jkirby20Jkirby20

Go elsewhere

App doesn’t work, manual setup doesn’t work, customer support doesn’t work. Might be worst purchase I have ever made
RDunham49RDunham49
See 70 more reviews

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User experience

🐞

Reported Bugs

3 issues

Remote firmware update issues

Bug

Compatibility problems with certain devices

Bug

Frequent connection failures

Bug
✨

Requested Features

3 requests

Allow individual button configuration for remote setup

Feature

Provide guided wizard instead of chatbot for remote setup

Feature

Improve app stability and connectivity

Feature

FAQ

What does the My Nevo app do?

The My Nevo app serves as a home entertainment assistant. It helps users discover, configure, and interact with a variety of smart home devices, making smart home management easier for everyone.

What smart devices are supported by My Nevo?

The app currently supports the Tide Family of Smart Thermostats, Aspen Family of Zigbee Sensors, OFA Smart Control Pro and Smart Streamer, Eterna Bluetooth LE and Energy Harvesting Remotes, Nevo Butler Entertainment Companion, and the Butler Family of Smart Home hubs. More devices are being added.

Is My Nevo free to use?

Based on the provided information, the app is offered for free. There are no mentions of subscription fees or in-app purchases.

What are the benefits of using My Nevo?

My Nevo simplifies smart home management by providing tailored guides and troubleshooting for popular issues. It aims to make interacting with and configuring smart devices accessible to users of all skill levels.