Crashing when going to billing history
Update as of 01-11-2025 I’ve contacted the power company, they past my bugs to tech side of things and even the tech people get back to the person I was emailing and that has been 3 months ago. They know of the problem and still do nothing to fix it.
Can’t see my daily usage because of crashing when it tries to load billing history.
Can’t see my daily usage because of crashing when it tries to load billing history.
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App crashes
Whenever I try to go to bill history the app closes. Please update it and fix this bug.
Bill History
I cant see my bill history now, needs to be fixed.
Crashing when going to billing history
Can’t see my daily usage because of crashing when it tries to load billing history.
Worthless App
Since the last update, this app is absolutely worthless for anything except paying your bill. Any time that I try to open bill history, the app crashes. Whatever you changed about the app, roll it back.
Update issues
Since the new update that was just recently pushed I can not check the billing history any more or any tabs but the payment tab and it’s aggravating. I have never had issues with the app u til this update… please fix it!
Outage map issues
Can’t access outage map. Always says outage is reported but does not give any updates.
No power outage
Every time I open the app it says power outage has been reported. But I don’t have an outage just looking to see if my bill is ready.
Piece of JUNK
NOT GOOD. USELESS JUNK.
Can’t report outage via app?
What happened. This app has become very difficult to navigate and we used to could report outages. If it is there I can find it.
Notification won’t go away
I’m one of those people that doesn’t like to see notifications on their apps, and this app has a notification that I can’t figure out how to clear it and it drives me crazy. Please let me know how to clear it or if it’s not something I can do please fix it. Thanks.
New app not worth having
The old app has worked for years perfectly!
Now this new app is junk. I am a developer and the person(s) that developed this app did not follow the golden rule TEST!
Face ID check then the app closes.
Either fix or put old app back.
Only way to access my account is via online.
Please fix !
Now this new app is junk. I am a developer and the person(s) that developed this app did not follow the golden rule TEST!
Face ID check then the app closes.
Either fix or put old app back.
Only way to access my account is via online.
Please fix !
Fix the bug from the update
Since this app has been updated every time I try to log in with face id it shuts the app down. I have deleted and reinstalled several times. Fix the bugs
Crashes
Will not open just crashes when I do my Touch ID.
Latest update is buggy and poor UI
This didn't need to be rushed out of beta. New redesigned app brings no value and many defects. Notification badge never clears. "More" menu item goes to an empty menu. Usage graph has terrible layout and navigation (360 days horizontally scrolling for-ev-er). Custom graph is useless. Usage ought to be able to show month by month comparison and overlay with previous year's usage. Colors / contrast / fonts make most of the text unreadable in many places, especially the usage graph.
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New app is terrible
Please fix the updated App. The old one worked fine the update is junk.
Newest update
Newest update is the worst. Application crashes while trying to login. Whether it’s by normal login or my thumbprint. Not happy.
Notification will not go away
Terrible app, notification will not go away no matter what I do. deleting app because of this.
This is the BEST app I’ve ever used!
I don’t often review apps unless the app is extremely bad or exceptionally great. In this case, the NGEMC is EXCEPTIONALLY GREAT.
I really don’t understand why others have rated it so poorly. I’ve had zero problems with this app from day one. It was the easiest app to set up, but I don’t use the facial recognition either (only idiots use that). I set it up to remember my username and password, I click the login button, look at my bill and click Pay after choosing which payment method to use. The user interface is extremely simple, clean, and easy. I LOVE how UNCLUTTERED the app is! So, so, SO easy! I can’t rave enough about it!
NGEMC, don’t you change a THING about this app and don’t listen to those who give negative reviews on it. You have the best, easiest, cleanest app I’ve ever used!
I really don’t understand why others have rated it so poorly. I’ve had zero problems with this app from day one. It was the easiest app to set up, but I don’t use the facial recognition either (only idiots use that). I set it up to remember my username and password, I click the login button, look at my bill and click Pay after choosing which payment method to use. The user interface is extremely simple, clean, and easy. I LOVE how UNCLUTTERED the app is! So, so, SO easy! I can’t rave enough about it!
NGEMC, don’t you change a THING about this app and don’t listen to those who give negative reviews on it. You have the best, easiest, cleanest app I’ve ever used!
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Doesn’t work
I can’t sign in it doesn’t recognize anything says I’m not on file and I’ve been a customer for 18 years I had no issues with the old app!!
