Segura Factura
I can’t cancel the bill invoicing 1,99 € charged every month without my consent on the app. No access.
No customer service
Zero
Response from developer
Boa tarde ArmenioG, Queremos ajudar. Detalhe-nos, por favor, as dificuldades que verifica na utilização da App my NOS. Obrigado.
Serviços de merda
Esta empresa é uma merda todas as semanas uma avarias
de bom a ótimo
The app lacks language options toggle and should include coverage check for you location
alternância de idioma e verificação de cobertura de localização necessária
alternância de idioma e verificação de cobertura de localização necessária
Response from developer
We appreciate your feedback, Luke. Your opinion is important to us in improving our services, so we will continue to work to provide you with the best possible experience. Thank you.
Good To Great Could Happen
The app lacks language options toggle and should include coverage check for you location
Response from developer
We appreciate your feedback, Luke. Your opinion is important to us in improving our services, so we will continue to work to provide you with the best possible experience. Thank you.
No English language
The App Store info says that the app is in English but in fact it is in Portuguese and there is no way to switch the language
Less than intuitive
I wanted to find 1) how to sign up for the app and
2) how to find my NOS Card for movie discounts.
I could not do 1) without going in to the NOS store; it required an expert.
Similarly, I could not 2) sign up for or access my NOS Card using the ‘default’ screen (the one you see on your phone after you sign in). Instead, I had to click on the four little menu blocks in the upper right-hand corner, and then swipe the screen that appeared off to the left!
Once signed-up, I still had to go through these menu and swiping stops to actually get to the card that I’ll need to present at the theatre tomorrow!
2) how to find my NOS Card for movie discounts.
I could not do 1) without going in to the NOS store; it required an expert.
Similarly, I could not 2) sign up for or access my NOS Card using the ‘default’ screen (the one you see on your phone after you sign in). Instead, I had to click on the four little menu blocks in the upper right-hand corner, and then swipe the screen that appeared off to the left!
Once signed-up, I still had to go through these menu and swiping stops to actually get to the card that I’ll need to present at the theatre tomorrow!
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Response from developer
Good afternoon JHampster, We are sorry to hear about your situation and we will help. Please send us a private message with your NOS customer number at: http://messenger.com/t/nosportugal Thank you.
Not in English as promoted
App Store says the app is in English but it’s not.
Response from developer
Good afternoon Jachensnacher, We appreciate your feedback. We are sorry that it is not possible to change the language in the my NOS App, however, your opinion is important for improving our services. We are available to help if you have any difficulties. Thank you.
Need better support contact options
Tried calling support several times to get more detail on my bill, which include overage charges. The app, the email, and website didn’t explain in detail what the charges were related to—it just said ‘cell phone service. Please provide a more accessible support line for these types of questions.
Response from developer
Good afternoon matts9383, We want to help. Please send us a private message with your NOS customer number at: http://messenger.com/t/nosportugal Thank you.
No comentan el error de adquirir Nos
Fuera de que el servicio es pésimo, salí del país pagando cuentas excesivas del roaming solo por recibir mensajes de texto. Fuera de eso no tienen una línea o un canal de comunicación mientras la persona está fuera de Portugal. No son nada colaborativos para resolver situaciones. Tengo 200 euros en facturas para pagar sin haber consumido absolutamente nada. Que tristeza y desilusión que una operadora gane dinero abusando de las personas. Por mi parte no recomiendo en absoluto adquirir servicios con NOS.
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A app está frequentemente a “crashar”
Foi dito que a app seria a assistente pessoal. Se for assim, o assistente está a dormir. É uma pobreza de app. Mas pronto, é o que há.
No live data
Data is out of date and not live. Simply useless, and poor user experience.
Telefonei fixo
Na app da nos, devia de ter a informação de quantos minutos ainda temos deponiveis no telefone fixo limitado. Exemplo se temos 3000 minutos desponiveis conforme camos usando podemos consultar quantao minutos sobra. Um idea que seria bem posta para os clientes controlarem os minutos e evitar gastos desnecessários
Obrigado pela vossa atencao. Todo o resto esta 5 estrelas pessoal super atencioso seja no balcao seja por telefone. Parabens pelo vosso preformence
Obrigado pela vossa atencao. Todo o resto esta 5 estrelas pessoal super atencioso seja no balcao seja por telefone. Parabens pelo vosso preformence
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👍
Great update
App
Nao consigo ver o detalhe das comunicações assim que clico ele manda o código intruso só e o ecran fica branco e terei que reiniciar a aplicação e volta ao mesmo processo
Useless if you cannot read Portuguese
I purchased the SIM in Portugal. It’s has given me useful data & use of my phone however not one word is in English nor does there seem to be an option to choose any other language than Portuguese. I can’t even work out how to purchase more data. So go with a different provider when it runs out.
Add English language!
Please add English language it’s not a big deal!
App does not run on iPhone 6
Why iPhone 6 can't open the app any longer? That procedure with the title' new app' is not fair and it should not be allowed.
It is much more handy to use the iPhone than a laptop or pc. With the app we can carry NOS with us, therefore much more comfortable.
I ask the developer to please consider writing a new app compatible with iPhone 6. Not everybody can afford buying a new iPhone.
Thank you.
It is much more handy to use the iPhone than a laptop or pc. With the app we can carry NOS with us, therefore much more comfortable.
I ask the developer to please consider writing a new app compatible with iPhone 6. Not everybody can afford buying a new iPhone.
Thank you.
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No Eng localization
I tried to find way to switch language to english and I failed. Dear devs, not everyone is speaking portugal, hope u will have a case when u need to work in app with hieroglyphs or cyrrilic alphabet. Дебилы бля
Worst app ever
Total time waster, have to constantly call customer support just to do simple things because app won’t work, or I can’t even log in
