Erratic software
Ok when it connects but many times fails
Terrible Company, Worse App
DO NOT BUY THESE. GET EARPODS. ITS THE BETTER CONNECTIVITY AND APPS. These “hearing aids” (which they promised as for severe hearing loss without checking local regulations and then went back on *AFTER* customers had already bought) is very much like they’re app, which constantly breaks before you can use it at all. This is possibly the worst app I’ve ever used and one of the worst bits of tech I’ve ever owned.
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편리합니다
좋아요
Waste of $$
Earbuds are connected to my phone via Bluetooth. Every time I sign in I get a Bluetooth error. Cannot use this product. Totally useless.
App crashes often
When I attempted to select sound in hearing eq, the app crashes every time
Not accessing the app
The is forever trying to connect and never does. Eventhough it is connected to bluetooth.
IOS 기기연결 왜안되나요
소프트웨어 업그레이드 하라고 떠서 했더니 연결안됩니다 같은 리뷰가 있는데 왜 방치하시나요
App won’t stay open.
Hard to control the earbuds when the app keeps asking me to login and add my earbuds even though I have done that.
iOS 에서 연결이 안되
최근 오리브프로 기기 두개다 연결이 안되고 그냥 블루투스 이어폰 연결만 됩니다. 앱의 문제인가요?
지금까지 올리브 기기를 4개를 1-3세세대 연속 으로 샀는데 이러면 앞으로 올리브 못살것 같아요.
iOS 에서만 문제가 있는 이유가 뭐에요 도대체 연결후 컨트롤 화면으로 넘어가지 않는 이유가 뭐에요?
지금까지 올리브 기기를 4개를 1-3세세대 연속 으로 샀는데 이러면 앞으로 올리브 못살것 같아요.
iOS 에서만 문제가 있는 이유가 뭐에요 도대체 연결후 컨트롤 화면으로 넘어가지 않는 이유가 뭐에요?
App doesn’t work any more
This app worked with my two previous Olive hearing aids. I purchased the Olive Air aids and the app stopped working. I can no longer log in. When I try the app just brings me back to the permissions page. I have been in contact with customer service/ support and done everything they suggested with no luck. Sorry but I can’t recommend Olive products.
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Waste of $$
I thought these were really great because you could adjust with the app. Now the app crashes and does not allow me to sign in, so the aids are useless
接続出来なくなりました
本体はすぐにつながるんですが、スマホの設定アプリがつながらなくなります。
いま、音量レベルがどれぐらいなのか分からないんで不便です。
あとそのまま使ってると、本体が初期化されるのか、英語モードになります。
いま、音量レベルがどれぐらいなのか分からないんで不便です。
あとそのまま使ってると、本体が初期化されるのか、英語モードになります。
Congratulations you broke the app and device
Today when I tried to use them it asked me to provide access to both notifications and Bluetooth. Notifications were no issue but My Olive is not listed on the Bluetooth access screen to give access. I even tried forgetting the device and repairing but it looks like the app is no longer functional.
接続が急に出来なくなる
スマホでBluetoothに設定すると、自分場合補聴器とも設定していますが、どちらかが急おかしくなります。片方の設定だけだと問題ないのですが、やはり2種の設定接続だとバグると思います。
Bluetooth Permissions Request iOS
The My Olive App doesn’t have an option to turn on bluetooth in the settings after you attempt to allow bluetooth after the permission request pops up.
App doesn’t work
I can’t get signed in to be able to adjust my sound settings because every time I try, the app crashes. I have deleted and reinstalled, made sure my phone has more than enough room available to run the app, etc. I don’t need games in the app, but I don’t think it’s asking too much for the app to be functional so I can control my hearing devices.
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OliveMax: App won’t connect with iPhone
It’s very frustrating that the app won’t sync with my iPhone. I’ve rebooted the system and also reloaded the app, but no success. Let’s see how responsive the tech support to my issue. This issue seems to be a recurring problem with many owners of this product.
Response from developer
Hi there! It is difficult to pinpoint exactly what issue you are having based on your feedback. We need more information in details such as below. 1. Device battery low 2. Low iOS version 3. Low MyOlive app version 4. Bluetooth connection named OliveMax App (must be connected to Olive Max) 5. Low Olive Device VersionHi there! Please kindly contact us in our website for more details. https://us.oliveunion.com/pages/olive-union-support-center
App updates every time I log in
Update about a week ago, seems to be bad. It updates and shows the new version. Then next time I log in it tells me I need to update again. This has happened every day. Also it show one of ears is not working but I can tell it is. Please fix the update process and be sure it is working. Using iPhone 14 max with current version of IOS.
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Response from developer
Hi! Thank you very much for your support! We apologize to hear that you are currently having trouble with the My Olive App. Please kindly delete your previous app and install it back. Please do not hesistat contact us thouthout our websiet below. https://us.oliveunion.com/pages/olive-union-support-center
No longer working
No longer able to connect Same as the last reviewer.
Going to review on my channel, a hot mess!
I have no spent several hours trying to set these up.
The only good thing was the initial test looked quite accurate before two extra updates and the right aid dying.
The only good thing was the initial test looked quite accurate before two extra updates and the right aid dying.
