Easy
Very easy to use! Great app.
App needs to tone it down
I get the need for a secure app and site, but every time i log into yhis anymore, i have to remember my user name, password and then jump thru hoops changing my password ... and your app wont let you see what youve typed so a small error becomes a nightmare.
Then when youve finally submitted your claim.., im lucky if its accepted because 99% of my claims have been denied ... and dont even get me started on the debit card system of this company..
Pathetic is as nice of an explaination as i can give you and customer support is terrible.
Then when youve finally submitted your claim.., im lucky if its accepted because 99% of my claims have been denied ... and dont even get me started on the debit card system of this company..
Pathetic is as nice of an explaination as i can give you and customer support is terrible.
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Not user friendly
Entering receipts is not straightforward, categories don’t have OTC as a selection. Submitting items is difficult, have to save for later and then go back in to submit
It’s hard to follow up on
I wish we could talk to reps from the app
Easy to use!
Fast & easy to use!
Easy to use, accurate and very helpful
One of the easiest programs I have used and when I need help you always reach a human with fast results.
poor quality
direct deposit not function. many denials with card then have to submit manually for allowable expenses
Easy to file a claim
Very easy to use app. Walk you through the claim step by step. Allow to take a picture of receipt instead of scanning receipts through a scanner.
Average app
The app gets things done. Tanza made things unnecessarily complicated for reimbursements. Should be able to pull up information straight from the receipt. I get five stars in 2010. In 2025 it is mediocre.
Easy to file a claim
Very easy to use app. Walk you through the claim step by step. Allow to take a picture of receipt instead of scanning receipts through a scanner.
Improvements needed
Not really user friendly
Worst app ever and even worse customer service
Terrible.
Garbage website
Only enter info into reimburse myself section. The medical expense section does not link to anything that will reimburse your expenses. Garbage site.
Efficient and easy to use app
This app is user friendly.
Great
Awesome
Mrs. Frey
Very simple and convenient to use! Always very quick response! Thank you!
Easy
This app makes it really easy to submit claims electronically.
Difficult
I don’t think it’s the app or company’s fault but trying to get your money back that you used for medical stuff is so hard.
Easy to use
Works well
Improvements needed
Not really user friendly
