My SimplePay Health

My SimplePay Health

Access Health Plan & Benefits

20 ratings
7 reviews
Free

Details

  • Released
  • Updated
  • January 1, 2025
  • July 20, 2026

Features

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About

Manage your health plan benefits with this app. Understand your coverage, find providers, and track healthcare spending. Access virtual care and medication information, and get support from a Health Valet.

Search for providers by tier rating
See healthcare service costs in advance
Access virtual care and wellness programs
Find covered medications and prescription options
View plan coverage, copays, and out-of-pocket expenses
Access member ID card and digital wallet
Track claims activity and explanation of benefits
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+1

What's New in My SimplePay Health

4.0.2

July 20, 2026

- Bug fixes and stability improvements

User reviews

Glitchy

The app is not user friendly compared to the Aetna App which it is its parent. Tons of lag, hard to navigate, overall poor user experience.

Terrible App & Insurance

Insurance denies all medications even those explicitly covered in the plan. Terrible experience.

Can't log in

It won't even let me login. Keep getting an error message. Constantly

Love the App

Rocky start, but the new app is great!

Fix it soon

Need a lot if work to be done, too many bugs

Developer apps

FAQ

What is My SimplePay Health?

My SimplePay Health is a free app designed for SimplePay plan members to understand, use, and manage their health plan benefits. It allows you to see benefit information, search for providers, and manage healthcare spending.

How do I find doctors and services with My SimplePay Health?

You can search for high-quality doctors and healthcare services directly within the app. The app allows you to filter providers based on tier ratings and see the estimated costs of services in advance.

Can I access virtual care through My SimplePay Health?

Yes, depending on your plan type, you can access virtual care, health and wellness programs, and condition-specific clinical solutions through the app. This feature provides convenient access to healthcare services.

Does My SimplePay Health help with medication costs?

Yes, the app allows you to find covered medications and compare options for filling prescriptions. You can also see the estimated costs of medications in advance to help manage your expenses.

How can My SimplePay Health help me understand my plan coverage?

The app provides a clear overview of what your plan covers, including details on copays and out-of-pocket expenses. You can also access your member ID card and track your progress toward your out-of-pocket maximum.

What kind of support is available in My SimplePay Health?

If you need additional assistance with your benefits, you can contact a Health Valet directly through the app. This dedicated support can help you navigate your healthcare plan.

Is My SimplePay Health available on all devices?

My SimplePay Health is currently supported on iPhone and iPod devices. Compatibility with other platforms may vary.

How often is My SimplePay Health updated?

The latest version of My SimplePay Health is 3.11.0, which was last updated on January 30, 2026. Updates typically include feature enhancements and bug fixes to improve user experience.