In app payment issues
Response from developer
Thank you for your feedback. We’re sorry to hear that your payments weren’t processed and that you didn’t receive a notification. If this happens again, please don’t hesitate to contact us at 0800 707 707 or via the Sunrise Community.
Unusable / absolutely useless
― iPhone 8, iOS 16.7.15
No support
Response from developer
Thank you very much for your feedback. We are sorry that you are dissatisfied with the Sunrise service. We ask that you report complaints to our customer service team at https://www.sunrise.ch/de/support/kontakt so that we can find a solution to your concern. Kind regards, Sunrise App Support
Can’t pay a bill
Response from developer
Thank you very much for your feedback. We are very sorry that you had difficulties with our app. In the meantime, there have already been a few updates. We would be grateful if you could test the latest version and then re-submit your review. Thank you for your cooperation! Kind regards, Sunrise App Support
Billing
Response from developer
Thank you for your feedback. What specifically do you find difficult? If you need assistance, please call our toll-free hotline. Best regards, Sunrise App Support.








