My Sunrise

My Sunrise

by Sunrise UPC GmbH

213 ratings
19 reviews
Free

Details

  • Released
  • Updated
  • October 24, 2011
  • July 20, 2026

Features

My Sunrise screenshot #1 for iPhone
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My Sunrise screenshot #8 for iPhone
iphone
ipad
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About

Manage all your bills, personal information, and subscriptions in one convenient place. Track usage, pay bills, update details, and adjust your plan effortlessly. Access everything you need from your mobile device.

Check usage, costs, and bills
Pay bills directly
Manage personal information
Report address changes
Adjust subscription
Order new products
View and buy roaming data
Show original description
+1

What's New in My Sunrise

7.6.52

July 20, 2026

This release is focused on defect fixes.

User reviews

In app payment issues

Have experienced app based payments not completed but no notification is received to revisit when this occurs

Response from developer

Thank you for your feedback. We’re sorry to hear that your payments weren’t processed and that you didn’t receive a notification. If this happens again, please don’t hesitate to contact us at 0800 707 707 or via the Sunrise Community.

Unusable / absolutely useless

The app never gets past the cookie policy notification on startup. There’s no way to confirm, decline, or simply close that cookies notification screen. Absolutely DISASTROUS app development / UI testing!

― iPhone 8, iOS 16.7.15

No support

Only support is by phone, takes a while, chat doesn't work

Response from developer

Thank you very much for your feedback. We are sorry that you are dissatisfied with the Sunrise service. We ask that you report complaints to our customer service team at https://www.sunrise.ch/de/support/kontakt so that we can find a solution to your concern. Kind regards, Sunrise App Support

Can’t pay a bill

Everytime I try to pay a bill with a valid card, it says “The transaction was unsuccessful”. Very annoying. I shouldn’t have to visit Sunrise in person to pay my bills and get an extra fee because of that.

Response from developer

Thank you very much for your feedback. We are very sorry that you had difficulties with our app. In the meantime, there have already been a few updates. We would be grateful if you could test the latest version and then re-submit your review. Thank you for your cooperation! Kind regards, Sunrise App Support

Billing

To difficult to figure out how to pay a bill.

Response from developer

Thank you for your feedback. What specifically do you find difficult? If you need assistance, please call our toll-free hotline. Best regards, Sunrise App Support.

Developer apps

FAQ

What can I do with the My Sunrise app?

The My Sunrise app allows you to manage all aspects of your Sunrise subscription. You can check your usage, costs, and bills, pay your bills directly, and view order statuses. It also enables you to manage your personal information, report address changes, adjust your subscription, and order new products or options.

How do I pay my bills using the app?

You can pay your bills directly through the My Sunrise app. Once you've checked your outstanding bills, there will be an option to process the payment within the app, making it a convenient way to stay on top of your account.

Can I manage my subscription details?

Yes, the app provides comprehensive subscription management features. You can change and adjust your current subscription, as well as order new products and options to enhance your service. This allows for easy customization of your Sunrise plan.

Is the app available for all Sunrise customers?

The My Sunrise app is designed for Sunrise customers to manage their services. It provides a centralized platform for all your bills, personal information, and subscription details, making it an essential tool for anyone with a Sunrise account.

Can I buy roaming data from abroad?

Yes, the app allows you to view and buy roaming data, even when you are abroad. This feature ensures you can stay connected and manage your data usage while traveling internationally without needing to access other platforms.