App keeps logging out
Whats the point of this app if it can’t even stay signed in for a few days. Garbage. Just use website instead.
Login glitches with instability
It’s been more than a year i have been using this app. The developer are not even aware that Face ID login does not work for more than a year now. I guess they did not put much research in iPhone app. The app is unstable with multiple glitches at random steps/action. They need to improve it drastically as this is utility app for home and impact day to day life of people. Very poor resolution team.
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Need to fix issues
Every time I open with my Face ID , it’s response saying with wrong credentials… it’s opening after only when I uninstalled and again downloaded … I am doing uninstalling and reinstalling process every month… it’s really frustrating and annoying to do it every month….
App not open every time need to uninstall and again need to install
The app is not open if you not check it every day. Once I pay the bill amount then we don’t need to login again . When we again try to login on next month it is not open even given the mobile number, thumb also consumer number. Uninstall the app again need to install it for further login . Really it is very disappointing.
Thanks and hope to it will rectify.
Thanks and hope to it will rectify.
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Authentication not working
Finally deleted the app as it is of no use. How the hell
It says mobile number not correct, which was used till last week. Earlier uninstallation and again reinstallation was working for each login and now that also not working. Better TATA power has to remove the app from AppStore.
It says mobile number not correct, which was used till last week. Earlier uninstallation and again reinstallation was working for each login and now that also not working. Better TATA power has to remove the app from AppStore.
Bikasish
Oh hey My Tata Power App — congratulations on officially winning the “2025 Century” award for worst user experience.
Remembering login details? Evaporated. FaceID unlocking? Might as well be a myth. Payment failure 7 out of 10 times? That’s practically your business model now.
You pitched “easy-to-use, view & pay bills, manage everything” — but what users got is “forget my password, can’t log in, trying again, payment failed, repeat”. Reviews say the home-screen burying of the actual bill PDF is a “what do I even click” nightmare. 
So here’s the deal: fix the bugs, stabilize the payments, make FaceID work, save us from the login nightmare. Until then you’re not an app — you’re a utility bill roulette.
Dear My Tata Power App: stop treating login like an optional feature, payments like a suggestion, and us like beta testers. Fix it or your users will “power off” and pick someone who actually powers on.
Remembering login details? Evaporated. FaceID unlocking? Might as well be a myth. Payment failure 7 out of 10 times? That’s practically your business model now.
You pitched “easy-to-use, view & pay bills, manage everything” — but what users got is “forget my password, can’t log in, trying again, payment failed, repeat”. Reviews say the home-screen burying of the actual bill PDF is a “what do I even click” nightmare. 
So here’s the deal: fix the bugs, stabilize the payments, make FaceID work, save us from the login nightmare. Until then you’re not an app — you’re a utility bill roulette.
Dear My Tata Power App: stop treating login like an optional feature, payments like a suggestion, and us like beta testers. Fix it or your users will “power off” and pick someone who actually powers on.
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App Not working
I am consumer since long and using app but now could not signing in after update ios 26 on my iphone
Login with faceid not working
Login with otp and enable faceid. After a day it doesn’t allow to login with faceid. I have to again go with entire process. It’s a quality issue. Not sure how your developers/QAs do quality check 😟
App
Not so great very complicated, to search the last or unbilled bill
Useless app
After every five days it get logged out and then we have to put all information again to login back
Works perfectly
Payments work very well, app is simple and you can find your way around.
Easy to locate bills, payment history and track service requests.
Easy to locate bills, payment history and track service requests.
View Bill is not easily accessible / tenants cannot access
One has to make many clicks to find the actual bill in pdf. First thing a customer wants to see is the bill. instead it’s kept hidden somewhere difficult to find. I request view bill is made easy on the first page as we login to the mobile app
Another feedback is if a property is on rent there is no way for the tenant to see the bill. Some feature should be given so they can check the bill themselves and pay. instead we hv to keep downloading and sending
Another feedback is if a property is on rent there is no way for the tenant to see the bill. Some feature should be given so they can check the bill themselves and pay. instead we hv to keep downloading and sending
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Unable to share PDF after last update
Unable to share PDF format files after updating the application, instead of pdf file, app icon is sharing, please check
Can’t save / print bills
I use iOS and for so many months (may be years) I am unable to save or print the PDF bills after opening the bills from “History”. Basically, the “Share” button doesn’t work at all and it is so strange that for so many months / years no one has realised the issue / tested all features? If using my phone, I want to forward any authority the bill as a proof of address or print to sign on it, I can’t do both. I have to take screenshot and then print but screenshot doesn’t capture the entire bill. I am not hopeful that anything will be done after this review, if at all is read by Tata Power but thought of writing this anyways with a wishful thinking and try my luck!
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Could not log in
Just won’t allow me to log in. I have been paying online bills for ages using a consumer number and phone number. When I enter it the first time after installing, it just says this number is already linked and refers me to a customer care number. I tried twice and deleted it. Much less hassle to pay it on bill desk.
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Features are not working
Current month or daily usage or the amount for the same is not showing. This app is basically for bill payment , more features should be added.
A strong foundation that will rule the world!!
The concept of the citizen developer is real. You can automate your daily processes and create almost anything you can think of in terms of having a process that everyone follows. Thanks to - Ratan Ji TATA
Good app need better payment options
Good app need better payment options to pay
Great App
App is nice and smooth and managing my all bills and my past bills, my past consumptions which ultimately helps to keep my future consumption in budget and good experience.
Thumbs up …!!!!!
Thumbs up …!!!!!
Great App in making
Great App nice UI and overall very user friendly I like the fact that there are constant improvements going on soon it will be a great app to track your daily electricity consumption and bill payment.
