Pathetic App, lethargic service
Multiple Downtime both on electricity and on app.
No Prior intimation
No Contact person
No proper connection and credentials saving option
Total downside of this app.. also connection seems falsely acquisition for termination pending although huge bills are paid on monthly basis.
No Prior intimation
No Contact person
No proper connection and credentials saving option
Total downside of this app.. also connection seems falsely acquisition for termination pending although huge bills are paid on monthly basis.
Authentication problem
Login after some days it asked for again authentication
Very poor app
Not able to make complaint on the app easily every time an error messages appear which is very frustrating
Login
Logged out after short unuse of application
Can’t login with FaceID
On iPhone, I am unable to login with Face ID inspite of enabling it. It always asks me CA-# and phone number and only with OTP option it opens. What is the use of the feature of Face ID enabling when it doesn’t work? I am amazed that this group has TCS and you can’t test such basic features on iPhone .
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Best
All things are good but one problem every month require consumer id to login
Restore
Projected unit consumption has been removed need to reinstalled as it helped to control the power consumption
Useless
If you can’t the power usage of recent months, what’s the point of keeping power usage section? I am leaving this feedback on May 2026. Last update power usage is available for May 2025. Like Wow!
App keeps logging out
Whats the point of this app if it can’t even stay signed in for a few days. Garbage. Just use website instead.
Not stable
Very erratic in login. Tata group needs to do a better job at digital services. Almost feels like a public sector app.
Login glitches with instability
It’s been more than a year i have been using this app. The developer are not even aware that Face ID login does not work for more than a year now. I guess they did not put much research in iPhone app. The app is unstable with multiple glitches at random steps/action. They need to improve it drastically as this is utility app for home and impact day to day life of people. Very poor resolution team.
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Worst app on iPhone
Such a bad app was never expected from Tata. App doesn’t even let you login always shows error. Even if you enter after ten tries. You visit it again after a couple of days you are logged out. Face ID is a joke doesn’t work at all.
Need to fix issues
Every time I open with my Face ID , it’s response saying with wrong credentials… it’s opening after only when I uninstalled and again downloaded … I am doing uninstalling and reinstalling process every month… it’s really frustrating and annoying to do it every month….
Requires to be deleted and re- downloaded every single use
The app only works the first time you use it. For the next payment you need to delete the app and download it again. Which means you have to enter the consumer number at every use
House elccticity
Every thing is very easy now, but on reception more need for improvement in calarification
Log in issue always
From Last 2 months, i am tried to login this app for bill pay but it won’t login… 1st i select TPWODL, after then i fill entire data and when I click on login button, it shows ..pls enter the valid credentials for TPNODL ..but I didn’t choose TPNODL here…i need TPWODL log in… pls solve this issue
Supportive Application
Users friendly
Serious system bug
In one app, different regions have been incorporated, and even after selecting
your region , it automatically goes to Odisha region and doesn’t allow you to sign into your account at least for the Delhi region
your region , it automatically goes to Odisha region and doesn’t allow you to sign into your account at least for the Delhi region
App not open every time need to uninstall and again need to install
The app is not open if you not check it every day. Once I pay the bill amount then we don’t need to login again . When we again try to login on next month it is not open even given the mobile number, thumb also consumer number. Uninstall the app again need to install it for further login . Really it is very disappointing.
Thanks and hope to it will rectify.
Thanks and hope to it will rectify.
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Authentication not working
Finally deleted the app as it is of no use. How the hell
It says mobile number not correct, which was used till last week. Earlier uninstallation and again reinstallation was working for each login and now that also not working. Better TATA power has to remove the app from AppStore.
It says mobile number not correct, which was used till last week. Earlier uninstallation and again reinstallation was working for each login and now that also not working. Better TATA power has to remove the app from AppStore.
