My Triumph User Reviews

Customer Experience

Positive experience6.7% of reviews
Neutral7.4% of reviews
Negative experience86.0% of reviews

~ Based on 299 written reviews from the US App Store.

What users say

Is My Triumph Safe?

My Triumph does not appear safe based on available data. AppsHunter Safety Score for My Triumph is 34/100.

This assessment is based on 186 user ratings, with an App Store average of 1.5/5.

Safety Analysis

5.9% of ratings point to a safe experience
6.5% of ratings suggest some concerns
87.6% of ratings point to a risky experience

~ Based on 186 App Store ratings for My Triumph.

Is My Triumph Legit?

My Triumph appears to be a legitimate app. AppsHunter Legitimacy Score for My Triumph is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Does not work

The app simply does not work. I followed the instructions several times. The pairing process completes but the bike is not added to the app.

I can see two Bluetooth connections to the bike is active but it just does not work. Took it to the shop/service I bought the bike from. They could not either.

It just makes me feel cheated. You pay for something then it does not work. The app basically ruined my new bike. I spent so much time on it. Tried with several phones, reset, delete rinse and repeat.
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Sounds like a good idea

Doesn’t Work with Apple phones - really difficult to connect then impossible to reconnect.
I would just like to use to get data on petrol usage and miles to empty before I go out and odometer reading as I am running the bike in. Connected once then nothing
Come on Triumph surely you are better than this???
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Disappointingly Poor

The app does not always sync with the bike and so don’t update the bike data. Mapping needs W3W to enter locations and waypoints which is tiresome so I use my normal phone maps.
Overall no point in having the app, very disappointed.

Dreadful

A real pita to set up. When you do this app, my phone and Cardo can’t agree which is the controller. Consequently none of them work well. So iPhone and Cardo work fine together just forget Mytriumph 🙄

Can’t connect to my brand new bike.

Initial setup has been a nightmare. Following instructions to the letter and I can’t even connect to my brand new bike’s bluetooth on a new iPhone. Feel cheated I cannot utilize this BASIC function that was sold to me at the dealer.

No nav

App needs a version update . Can’t use nav function. iPhone 16 pro and 2024 tiger 900 gt Aragon

Just Doesn’t Work

This app just doesn’t work. Once I add my VIN, it finds & recognizes my bike. After I select the instrument cluster that matches my bike (or any, I’ve tried them all) it says: “Can't add bike! Your device's Bluetooth name exceeds the maximum limit of 22 characters (including spaces). Please shorten the Bluetooth name below this limit before starting the connection process.” There are no instructions to do this and no help links.
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Has never worked

Riding a 2025 Tiger 900 Rally Pro. I tried to get this app to work when the bike was new. I try again each time the app is updated but still no luck. The app will not connect to the bike. Worthless.

Unreliable

Great idea, but very poor. Connection problems, have given up now and don’t use. If you have to pay for this as an extra, don’t.

Critical Rider Safety Issue – Motorcycle Routing Needs Fix on the App

The My Triumph Navigation app has a serious rider safety issue.

It repeatedly generates routes that direct motorcycles onto roads where motorcycles are legally prohibited in India, as if it is using car routing logic instead of motorcycle-specific navigation. This can put riders in unsafe situations, force sudden diversions or U-turns, and may even lead to traffic violations.

I reported this issue to Triumph with route examples, expecting it to be investigated by the software team. Instead, I received a generic response asking me to visit a service center, even though this is clearly a navigation software issue—not a fault with the motorcycle.

The My Triumph Connectivity System is a premium paid feature. Riders should be able to trust that its navigation respects motorcycle restrictions and prioritizes rider safety.

I hope the My Triumph product team acknowledges this issue, escalates it to the navigation development team, and implements motorcycle-specific routing logic as soon as possible. This is a safety issue that deserves attention.
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Navigation has a major flaw

I’ve used this app for navigation since I bought my Triumph Tiger 900 GT Pro in 2022. It has generally worked well, although it has a number of annoyances and things that could be improved a lot (as mentioned in many other reviews). I won’t go into those here, but I want to point out what seems to be a major bug. (And it seems to be new, introduced sometime within the last two years.)

The app needs an internet connection to create a route, but once programmed in, it does not need an internet connection to navigate. When stopping the bike to get gas or whatever, the app connects back up to the bike and navigation resumes within a minute or so. That is all just fine.

But the behavior that has changed is that it now requires an internet connection to resume the route after stopping and restarting the bike. This is HORRIBLE behavior! When on a backcountry route with no internet connectivity, if you stop the bike for any reason, you are left with no navigation until you find someplace where you can connect to the internet. (The GPS tray on the bike’s display screen just says “No Destination”.) WHY DOES THE APP NEED AN INTERNET CONNECTION TO RESUME A ROUTE THAT HAS ALREADY BEEN PROGRAMMED IN???

I believe this behavior is new. I used the app on a 5,000 mile trip in a lot of remote areas two years ago, and I don’t remember this ever happening. On a 1,500 mile trip I just returned from, I ran into this problem constantly! I would give this app a 4-star rating, but because of this problem I’m only giving it 2 stars. (And that’s being generous.)

Developers, please respond to this and tell me why an internet connection is required to resume a route. (Better yet, fix the problem!)
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Why does it not have basic satnav functionality

Really disappointed with the connectivity and functionality of the app. So have had to disconnect it. Such a shame as the bike is great but the app and TFT functionality is poor.
1) Voice commands stop working on my Sena intercom once the bike connects.
2) The satnav lacks the basic functionality of just about every other app on the market and you can’t view the map to see the road ahead when you mount your phone on your bike - so i’ve ended up using Calimoto. I use a Beeline Moto 2 on my other ‘classic’ Triumph which has so much better functionality and is what this app and the bike TFT screen should be.
3. Why not just enable Apple Car Play?
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Don’t bother

Pairing with my 2023 Tiger Rally Pro is random.
Navigation is worse than useless.
On the plus side, it’s really good at transforming my battery’s charge into heat!

Could be so much more!

Great start to an app but really needs some development - feels archaic. No way to save favourite destinations (e.g. home) or routes! Basic sat nav stuff! Could even add petrol stations and speed cameras with not much effort, but saving places is priority.

Needs to be better

18 months of use and this app is still frustratingly annoying! It keeps losing connection and the only to deal with that is to delete and re-install. Come on Triumph, make an improvement?

App not operational

App is not operational in latest ios

Broken app

I can’t even log in after registering. Every time I submit the login form I get a message that says “registration done, please login.”

Awful

Absolutely awful, takes ages to pair then drops and frankly functionality is dreadful

Finally paired it with iPhone

I found out you can’t have a long name for your iPhone or the app won’t pair with the bike. I think 12 letters is the max. Sat nav OK but the route options are not as good as Apple Maps. I like the data it shows for your bike and the option to store rides.

Underwhelmed

How about the ability to have a saved location such as “home”? Seems kinda ridiculous that such an obvious feature is missing