Dreadful
Can’t connect to my brand new bike.
No nav
Just Doesn’t Work
Has never worked
Unreliable
Critical Rider Safety Issue – Motorcycle Routing Needs Fix on the App
It repeatedly generates routes that direct motorcycles onto roads where motorcycles are legally prohibited in India, as if it is using car routing logic instead of motorcycle-specific navigation. This can put riders in unsafe situations, force sudden diversions or U-turns, and may even lead to traffic violations.
I reported this issue to Triumph with route examples, expecting it to be investigated by the software team. Instead, I received a generic response asking me to visit a service center, even though this is clearly a navigation software issue—not a fault with the motorcycle.
The My Triumph Connectivity System is a premium paid feature. Riders should be able to trust that its navigation respects motorcycle restrictions and prioritizes rider safety.
I hope the My Triumph product team acknowledges this issue, escalates it to the navigation development team, and implements motorcycle-specific routing logic as soon as possible. This is a safety issue that deserves attention.
Navigation has a major flaw
The app needs an internet connection to create a route, but once programmed in, it does not need an internet connection to navigate. When stopping the bike to get gas or whatever, the app connects back up to the bike and navigation resumes within a minute or so. That is all just fine.
But the behavior that has changed is that it now requires an internet connection to resume the route after stopping and restarting the bike. This is HORRIBLE behavior! When on a backcountry route with no internet connectivity, if you stop the bike for any reason, you are left with no navigation until you find someplace where you can connect to the internet. (The GPS tray on the bike’s display screen just says “No Destination”.) WHY DOES THE APP NEED AN INTERNET CONNECTION TO RESUME A ROUTE THAT HAS ALREADY BEEN PROGRAMMED IN???
I believe this behavior is new. I used the app on a 5,000 mile trip in a lot of remote areas two years ago, and I don’t remember this ever happening. On a 1,500 mile trip I just returned from, I ran into this problem constantly! I would give this app a 4-star rating, but because of this problem I’m only giving it 2 stars. (And that’s being generous.)
Developers, please respond to this and tell me why an internet connection is required to resume a route. (Better yet, fix the problem!)
Why does it not have basic satnav functionality
1) Voice commands stop working on my Sena intercom once the bike connects.
2) The satnav lacks the basic functionality of just about every other app on the market and you can’t view the map to see the road ahead when you mount your phone on your bike - so i’ve ended up using Calimoto. I use a Beeline Moto 2 on my other ‘classic’ Triumph which has so much better functionality and is what this app and the bike TFT screen should be.
3. Why not just enable Apple Car Play?
Don’t bother
Navigation is worse than useless.
On the plus side, it’s really good at transforming my battery’s charge into heat!

