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My TSB

My TSB

by The Savings Bank Ohio

465 ratings
29 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • August 11, 2023
  • September 15, 2026

Features

Background Location Access

Developer

The Savings Bank Ohio
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My TSB screenshot #1 for iPhone
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Reviews summary↘︎
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About

Manage your finances on the go with this mobile banking application. Check balances, transfer funds, pay bills, and deposit checks from your smartphone. It also offers advanced card controls and alerts for enhanced security.

✓Check account balances and transactions
✓Schedule bill payments
✓Deposit checks remotely
✓Transfer funds between accounts
✓Manage debit cards with alerts
✓Link debit cards to Apple Wallet (iPhone only)
Show original description

What users say

Summarized from real user reviews of My TSB. Based on 465 reviews and a 4.2/5 average, it highlights the 4 positives and 11 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to navigate interface
  • 🔒Security features available
  • 📱Mobile banking functionality
  • 💬Responsive customer support team

Negative things

  • 🐛Frequent login and authentication failures
  • 🔐Face ID recognition not working reliably
  • 🔄Excessive password reset requirements
  • 🚫Account lockouts after multiple login attempts
  • ⚠️Inconsistent credential memory
  • 📉Missing transaction running totals
  • 💰In-app transaction fees
  • 🌐Limited app functionality vs website
  • ⏱️Poor app availability and downtime
  • 🎯Outdated user interface and design
  • 📞Inadequate customer support responsiveness
See all reviews

What's New in My TSB

6.0.0.19684

September 15, 2026

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

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User reviews

Most RecentHighest RatedLowest Rated

Good Vibrations

I love the app! It’s perfect for me. I get my account information fast and up to date. Don’t mess with perfection! 😊
Mission512Mission512

Too many password changes

Too many password changes
Terrible, awfulTerrible, awful

Poor app

I really dislike changing my password once a month, app setup is not the best either.
bp1120!bp1120!

3/5

I’d be 5 stars if there wasn’t fees for in app transactions
ASGS4ASGS4

Disappointing

This app requires you to reset your password about every month. It does not tell you that’s what it wants, which causes you to try to log in to many times and then locks your account.
jmillerwjmillerw
See 24 more reviews

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See developer apps

User experience

🐞

Reported Bugs

8 issues

Face ID login fails intermittently

Bug

App forgets saved username and password

Bug

Frequent account lockouts

Bug

Password expiration messages unclear

Bug

Login credentials rejected after updates

Bug

App crashes or becomes unavailable

Bug

Running totals removed from transactions

Bug

Inconsistent authentication methods

Bug
✨

Requested Features

6 requests

Restore running totals in transaction history

Feature

Debit card usage alerts

Feature

Password reset functionality within app

Feature

Improved Face ID implementation

Feature

Better feature parity between app and website

Feature

Reduced password change frequency requirements

Feature

FAQ

What can I do with the My TSB app?

The My TSB app allows you to perform various mobile banking tasks. You can check your account balances, view recent transactions, make transfers between your accounts, pay bills, and deposit checks remotely. It also offers advanced features like card controls and alerts for enhanced security.

Is the My TSB app free to use?

Yes, the My TSB app is available for free to all existing The Savings Bank online banking customers. There are no additional charges for downloading or using the core features of the application.

What devices is My TSB compatible with?

My TSB is designed for mobile devices. Specific features like Apple Pay Provisioning are available only on iPhone, while Card Controls with Alerts are available on smartphones. It is intended for customers who use The Savings Bank's online banking services.

How does the check deposit feature work?

The check deposit feature allows you to deposit checks conveniently from your smartphone. You can take a picture of the front and back of your endorsed check through the app, and it will be processed for deposit into your account, saving you a trip to the bank.

What are the card control features?

Card controls allow you to manage your debit cards and transactions proactively. You can set pre-authorization controls, location-based approval preferences, transaction-based controls, and merchant-based controls. This helps protect your finances from potential debit card fraud for everyday purchases.