Paid for Premium, But Getting a Basic Experience.
The app and its connection with the vehicle are very slow and often take too long to respond. The navigation features are also quite poor and need significant improvement.
One major issue is the lack of proper ride/commute reports. I cannot get the total daily commute distance as a clear figure—the app only shows the information in a graph. I haven’t been able to check the monthly report yet since I purchased the vehicle less than a month ago.
Overall, I feel most of the paid features are not worth the money. Apart from the vehicle security features, I haven’t found much value in the premium features so far. The app needs major improvements in speed, connectivity, navigation, and data reporting.
One major issue is the lack of proper ride/commute reports. I cannot get the total daily commute distance as a clear figure—the app only shows the information in a graph. I haven’t been able to check the monthly report yet since I purchased the vehicle less than a month ago.
Overall, I feel most of the paid features are not worth the money. Apart from the vehicle security features, I haven’t found much value in the premium features so far. The app needs major improvements in speed, connectivity, navigation, and data reporting.
Show more
AAntony_me
Response from developer
Your experience matters to us, and we're here to assist you, Antony. Please connect with us at 18002668432 or write to response@support.vidaworld.com with your details.
Worst experience
This application is not even connecting and log out automatically and when even connected not showing anything live even show battery is in charging and its 60 percent event battery is not charging then also and when its 100 percent then even show same thing so bad experience even having the subscription then also not able to use any service of this application
Show more
DDivyam04
Response from developer
Your experience matters to us, and we're here to assist you. Please connect with us at 18002668432 or write to response@support.vidaworld.com with your details.
It doesn’t even deserve a single star in its current state
The app is not reliable at all. I have to uninstall and reinstall the My VIDA app almost every time just to get it working. This is extremely frustrating and unacceptable for a connected EV.
An app that requires reinstallation repeatedly just to function cannot be considered reliable. Connectivity, vehicle information and basic app functionality should work consistently without these repeated issues.
Honestly, it doesn’t even deserve a single star in its current state. VIDA needs to seriously improve the app’s stability, connectivity and overall user experience
An app that requires reinstallation repeatedly just to function cannot be considered reliable. Connectivity, vehicle information and basic app functionality should work consistently without these repeated issues.
Honestly, it doesn’t even deserve a single star in its current state. VIDA needs to seriously improve the app’s stability, connectivity and overall user experience
Show more
DADaggolu Anil
Response from developer
We're all ears and would like to understand what went wrong. Please reach out to us at 18002668432 or response@support.vidaworld.com, and our team will be happy to help.
Worst app ever
I recently purchased a Vida scooter paying 1,40,000rs
And they charge extra 1170rs for vida edge pack, which is utter useless, they don’t even provide a basic bluetooth connectivity without this subscription…
The app doesn’t even launch at times..,
From past 3-4days it doesn’t even open up i even tried uninstalling and reinstalling still the same!!
Too many bugs
They charge too much and can’t even maintain a single app free from bugs…
The ather app is way much better and superior, i have used it for 3years straight, did not face a single issue even once. Ather connect subscription is free for 3years with loaded features (like auto hold, google maps on dashboard etc)
This vida doesn’t even provide it free for new buyers
I only use this app to look at battery percentage, that also isn’t working noww!!
Total waste of money…
And they charge extra 1170rs for vida edge pack, which is utter useless, they don’t even provide a basic bluetooth connectivity without this subscription…
The app doesn’t even launch at times..,
From past 3-4days it doesn’t even open up i even tried uninstalling and reinstalling still the same!!
Too many bugs
They charge too much and can’t even maintain a single app free from bugs…
The ather app is way much better and superior, i have used it for 3years straight, did not face a single issue even once. Ather connect subscription is free for 3years with loaded features (like auto hold, google maps on dashboard etc)
This vida doesn’t even provide it free for new buyers
I only use this app to look at battery percentage, that also isn’t working noww!!
Total waste of money…
Show more
TEthe re view er
Response from developer
We understand your disappointment, Please reach out to us at 18002668432 or response@support.vidaworld.com, and our team will be happy to help.
Good vehicle bad app
App disconnects, navigation disconnects, why don’t you just switch the navigation part of the app to Bluetooth only, as wifi does not work well, as scooter hotspot does not provide internet and in this condition, phone disconnects the wifi again and again, your developer should pay attention on it, its not difficult to switch to the Bluetooth two way communication for navigation and other tasks, please pay attention
Show more
KHking hiten
Response from developer
We're all ears and would like to understand what went wrong. Please reach out to us at 18002668432 or response@support.vidaworld.com, and our team will be happy to help.
