Stealing money
I have dialled them more than 10 times in last seven days. I have reached him also through email Instagram all the social media platform. However, there is no point in discussing with them each of their representative says they don’t have an access to whatever we have discussed earlier. I had to explain everything from the scratch and also they don’t have the access to the receipt that I have shared earlier. This is so annoying and also, they are not refunding the amount that they have charged me unnecessarily.
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iPoints can’t be access
Why ipoints only be accessed through some sticky option from the right? Why not an option somewhere else where easy to access???
Poor
Poor connectivity, unable to pay bills, and now after reinstalling I am unable to login.
Add-on services errors
While adding the service you will receive a sms same time stating that it’s unsuccessful. So as per customer services agent user suppose not to reattempt even after 10 mins. User suppose to contact Vodafone. In case of a reattempt addon will be added 2X times so does the payments .
Paying for another account no
Wheb we want to pay for our spouse's sim card on Pay Another Account menu, we have to put their ID number every month. Can you not make it with a Save feature so we dont have to put every single numbwr every month again and again?!??
