First time use
Patient
Great
Easy
Diabetic Supplies
Excellent Process
Adapt Health MyAPP
Medical CPAP
Easy peasy
EZ ordering O2 tanks
Easy to use
Stupid app name
App is good
Obviously poor training. I have been going back and forth since April over my CPAP supplies. They said they needed a prescription, two doctors sent the prescription twice. Then they said they needed a referral from my doctor. The prescription is the referral. Then they said they needed authorization from my doctor. You get the authorization from the insurance company. Frustrating to say the least.
If I could give minus stars I would. Only when I had my insurance call them did they do anything.
They are the only CPAP supply company in my network. And they punish you for complaining.
Worked First Time
Love the App
Great Tool
Easy
Unresponsive AI customer service
App is good
Obviously poor training. I have been going back and forth since April over my CPAP supplies. They said they needed a prescription, two doctors sent the prescription twice. Then they said they needed a referral from my doctor. The prescription is the referral. Then they said they needed authorization from my doctor. You get the authorization from the insurance company. Frustrating to say the least.
