We need the old one back
We cannot ever check our account because it logs us out and can’t get back into the account I liked the old one way better it was more convenient and not difficult at all …. This new one is wack and dumb can’t update anything on my dpss anymore … you guys need to bring back the regular one
Horrible app
I don’t like this app at all. Ugh why they had to take down dpss app it was much better.
MyCalwin Mobil App on iOS
What a sad excuse for an app! it rarely Works & I end up having g to log in to my Acct online !
This app crashes, cannot open it close it it opens on its own and stays stuck ! Pain !! Fix it or Get rid of it and Do a Fresh new one !! This has never allowed me to upload documents to my caseworker to get my account recertified ! I’m so upset it’s held up my case this year! I have problems every month with it ! Now it says it can’t find my case at all !! I was recertified 2 months ago !
I hope your app didn’t drop me in the system and mess up my case !! Grrr unhapppy customer
This app crashes, cannot open it close it it opens on its own and stays stuck ! Pain !! Fix it or Get rid of it and Do a Fresh new one !! This has never allowed me to upload documents to my caseworker to get my account recertified ! I’m so upset it’s held up my case this year! I have problems every month with it ! Now it says it can’t find my case at all !! I was recertified 2 months ago !
I hope your app didn’t drop me in the system and mess up my case !! Grrr unhapppy customer
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Can’t sign in
This app is not working or is a third party fraud. I have no problem signing in through the website, but using the same credentials I can’t sign in through this app!
Awful
WHY did we change from DPSS mobile with no warning?? I got no notification mail or anything and only found out when I realized it’s not in app store anymore. This app takes you to the new website which I have an account on already but then tells me they don’t service LA on the app. Why did the apps change. This app doesn’t work I can’t even log in.
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Why they change the old one ?
Don’t work at all , will not let me log in . The old version was better.
Terrible
Just like their offices, this app is non-compliant and misleads! I received a notification saying that I had to download this app in order to contact/update; however, it doesn’t even SERVE MY COUNTY!!
MyBenefitsCal is a worthless app
It doesn’t recognize my county which is DEFINITELY using MyBenefitsMobile to disseminate information to recipients.
My DPSS Mobile is no longer active because of switching apps so my only option now is to call the Dept of Social Services and wait on hold for 3 hours each time I need to check benefits, leave messages for my caseworker, get information; submitting documents must now be done by mail or in person.. not easily accomplished when someone is disabled.
My DPSS Mobile is no longer active because of switching apps so my only option now is to call the Dept of Social Services and wait on hold for 3 hours each time I need to check benefits, leave messages for my caseworker, get information; submitting documents must now be done by mail or in person.. not easily accomplished when someone is disabled.
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Please fix this ASAP
I’m begging you guys to fix this app. It’s slow and inconvenient. I’m trying to submit forms but there is no submit button for it. Just do something about it!
Never works
Every time this app gets updated, it never seems to work. You click update and it doesn’t. What’s the purpose of updating the app if it’s not going to work
Update not working
Kinda hard to do an update after you click on “update” and all it does is keep looping you back around to here and the actual app not letting you view anything or fix it…
GEEMANY CHRISTMAS!!
I try and login and the app closes itself it for me too! Does anyone know if this is the app that you can go to and use to upload documents for your workers review? Thank you so much!)
Not working at all
Trying to make an account and I am not able to even confirm my email address to get in. The app just completely crashes all together.
Horrible
Horrible I use to really like it
But for the last few months it has not even been letting log in
It says checking for internet connection
I have tryed to uninstall and reinstall but it still does the same thing.
I know it’s not my phone I pay for unlimited internet so there is no reason for this to happen
But for the last few months it has not even been letting log in
It says checking for internet connection
I have tryed to uninstall and reinstall but it still does the same thing.
I know it’s not my phone I pay for unlimited internet so there is no reason for this to happen
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Says my email format is wrong/can’t login
I know what an email address is supposed to look like, and it’s not wrong. App is useless in this case...
The worst app ever!
This app is garbage. A dyslexic preschooler can make a better app than this. Fire the developer and create a new app from the ground up. There is no excuse for such a dysfunctional app, especially when there’s elementary school children creating fantastic apps that function for superiority to this garbage.
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Horrible
This app been messing up since Wednesday its wont let me upload anything. You cant email or chat with them on the app. And i try ups computer its wont work. Four other ppl cass wasnt letting them do anything with uploading a document.
Does not work !!
Does not work or works when it wants to ... it kept on trying to log in and it would say “YOU SUCCESSFULLY HAVE LOG OUT “ it’s a struggle won’t work just email direct to email to your worker ....
I wish I could give 2 1/2 stars
This app works about half the time. It’s great and convenient when it isn’t glitching. I’m glad I have it, but I’m also glad I can just call the number on my ebt card if I want to check the balance. However if I’m trying to upload documents and it’s not working, I’d have to email my worker or drive down to the office.
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Can’t do anything
I’m not sure if it’s my phone or the app but I can’t use it at all it keeps saying download newer version but when I go to it it’s the same app ... help me 😣
