Can’t Log In
I enter my username and password ( the EXACT SAME credentials that I log into to website with) and it says incorrect UN or PW. This has been going on for months and support basically says be happy that I can at least still use the website.
Terrible App
I’ve recently started using this app because the website was not working as it should. This app is absolutely terrible, if I try paying off my balance, sometimes it’ll say I can’t even though the website doesn’t work which is absurd. Don’t even get me started on the autopay, I’ve tried numerous different actions to try to set up auto pay and it always comes up with errors. It seems as though half of the functions of the app don’t even work the way they should, if at all possible I would stay the hell away from this app and it’s website counterpart.
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This app needs to be pulled off the web sites it on.
This APP is terrible. I worked as a IT Manager for a bank that has a web app. It would have never been put out for public use until it was fully functional. Your app doesn’t cut it. I got into it today, 12/26/25, got it setup for my wife. Showed her how to login with it and its features. Then I logged out, closed the app, and took it out of memory. Had her try to get into the app, when the app comes up it has a white screen with a circle going round and round. We waited 15 minutes and the app never came up. We have excellent internet service and do not have any problems with other apps. Pull the app and send it back to the developers have them fix it and test it with dummy accounts. Once they’re satisfied they’ve fix the problems and are ready for you to have it, then get people in your organization, people who want to help fix it. Once they have it have them test it for a minimum of 3 weeks. I’m sure you may have customers who may want to help too.
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Horrible
I am going to agree with the previous remark. You can not sign in. I contact customer service and they say that it’s my connection, but it must be everyone else’s connection too. I worked in the card department before conversion so I know the frustration people have with this app. I still get calls about it. All having the same message pop up. Delete and reinstall were told… it didn’t work.
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Beware
Account hacked immediately after registering card.





