THIS IS GREAT
If you’re active duty in the military, I’m surprised this isn’t widely promoted. I’ve been in the military for 18 years and have never heard of this app or the exceptional customer service it provides. It’s far superior to any service I’ve encountered in the states. This should be disseminated through NAVADMIN. I’ve received the best medical treatment of my career through this app. The answer phone staff take care of you promptly, especially the Singapore-based team. They put you on hold and immediately within 5 minutes, authorization and referrals are approved. I strongly advise leadership to make this available to all service members immediately.
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terrible
you can only set appointment reminders if you have a referral, you can only find civilian offices and contacts for doctors, and you cannot see past appointments. this app is useless if youre military unless you have a referral. deleting after this review.
Notifications on IPhone
The app is useful as far as keeping up with appointments. However, it says I have a notification on the badge but when I go into the application nothing is there. The number 1 has been there for months unless I delete the app and reinstall it.
Not worth it
No direct access to any information. Just links to actual TOP website. No claims access or ability to submit one, nor any coverage information from this app.
Trash
This app is supposed to make it easily to help people over seas get the benefits/care they need yet it works like garbage. Bugs in the app keep me from finding a health care provider in the country I need.
