Horrible company and app
I submitted my information for a background check over a week ago never got a notification that I submitted my paperwork I finally call today they said you have to submit it ummm I did 4 times already. Logging into the app is horrible it kicks you out of the app makes you resign in. I go on to the website to see if I can go into documents forget it it freezes up and I have to log in again. The worst site and app to use not sure why my school has chosen this company but they should really look into going with another company.
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Most poorly made app I have ever used
This app has several major problems and flaws. I wish my school was not using this app to verify records because there are so many problems and you canโt access online help. When you try and get help nothing happens and the page just spins saying retrieving online help but times out and closes the app out. CastleBranch needs to hire actual programmers and coders to make this app functional. What are the doing with the fees we pay to use this terrible service?
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Horrible and useless
This site is joke and my university already has literally, all of this information but are to lazy to access it. The clinical site that I will be placed at is already my employer and I have to pay for another background check?? Are you kidding me?!?! Plus my immunization wonโt load so I faxed them; guess what still not anchored into my account because Iโm sure an actual person doesnโt really work there. This site is a joke and the institutions should stop taking my money if they canโt figure out my immunization status and whether or not Iโm a criminal
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Girl please do not download
Now Iโve never written a review before, but this is the worst app Iโve ever used. First off it looks like it was made with an iPhone 4. Nothing ever loads. It takes a million years and then gives you an error message and makes you start all over again. DO NOT waste your time in this app. Trust me just go on your laptop and use the browser it will save you so much time and sanity!!
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First time reviewing an app because itโs so bad
I have never reviewed an app before but I decided to for this one because of how atrocious it is. First off, the website is hardly any better. Itโs clunky, slow, and the navigation is not user friendly.
This app is all of that but pretty much non functional. Half the stuff doesnโt load to begin with. It looks like itโs formatted for windows XP. The aspect ratio is completely off as well.
This app is all of that but pretty much non functional. Half the stuff doesnโt load to begin with. It looks like itโs formatted for windows XP. The aspect ratio is completely off as well.
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