Driver licenses
Not updated my new license
How dare you
Was trying to show I’d while at the fun shoots shooty bang bang fun place and this stupid freaking started asking for a review. I hate you app and can’t wait for you to die. With love, Jill yourself
Face ID does NOT work
Read above
Renewal
This was the easiest renewal process ever
Dysfunctional setup
The verification process is frustrating. Multiple facial scans and photos of your ID, and if something gets rejected, there’s no explanation of why or how to fix it. Pretty inconvenient for an app that’s supposed to make things easier. But I guess that’s government technology.
Must have for Colorado
Download to have your ID with you at all times! A must have
Bugs
Need a way to access Mobile digital ID without data
UI awesome
This app has come a long way over the years, very easy to use! Makes my life easy
Almost there
They should add the ID
to the Apple wallet and/or make the app available offline so I don’t need to have internet to show my ID.
Update: They added it to the wallet, but it’s not one I can show someone, since it doesn’t have my face or DOB.
to the Apple wallet and/or make the app available offline so I don’t need to have internet to show my ID.
Update: They added it to the wallet, but it’s not one I can show someone, since it doesn’t have my face or DOB.
Unreliable
Have to sign in all the time between uses. It’s a pain. Makes the app vulnerable. Why isn’t it using the phones biometrics?
Dr
We are fortunate do houses in the great state and every state should have this accessible, common information need on the app. Thank you.
Renewed
Why doesn’t my digital id update upon renewal in the dmv system?
My driver’s license is awesome
5 stars
Slow
I wish there was a way to link this application to the DMV and that way there wouldn’t be a long line at every DMV I’ve ever been to my whole life I was born and raised in Park Hill and still till dis day I struggle with the DMV just so I can make everything legal. I know I’m not the only one that fill this because I talk to other people on the line and I told them to leave a Google review or yelp or anything else they can use so other people can relate to the situation that every Colorado resident has to deal with in a daily matter this might be a strong out review, but it’s the truth about anybody that decides to reside in Colorado they are not equipped or have enough employees to handle the volume of service needed every time I go the Service is always horrible and the wait time just to hear that you’re missing a document or you didn’t sign. Something would’ve been much appreciated There has to be a way to make this more user-friendly. That way the state of Colorado collects the money that they need from their citizens! The last thing I have to say for this review is if you truly wanted to make a business where you collect money I would have enough employees to whether there is not a waiting line  so people can return from their lunch break, which is only 30 minutes to an hour so they can drive home in peace
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Response from developer
Hi AlexApalomino, thank you for the review! We have logged your suggestion for review and sincerely appreciate your feedback and patience as we continue to make improvements. If you have additional input about how we can improve, please reach out to us at: https://mycolorado.gov/customer-support. Thanks!
App review
It was easy to add one card but couldn’t easily find how to add another card.
Mid AF
Took over a week to verify my identity with the virtual verification system. Reached out via email and received a list of unhelpful information that didn’t pertain to the system. Eventually I spoke to a friend to figure out how to get it to work. After 78 tries later it worked in direct bright light shinning on my face and a white background. Now I just need to figure out how to add this digital ID to my wallet. Not user friendly in my opinion.
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Brightness when seeing your digital ID
Please turn off the the brightness while watching digital ID, if a person meds it he can increase manually
Great App
This App make life so much easier, Blessings my Colorado. 🙏🏾
App is constantly expired
This is an app that is designed to be used rarely and yet when you do need it, you have to log into some back end system that is constantly down. It is incapable of caching the information it has already verified.
So many glitches
It’s been two years I’ve been trying to set up, recover or login to my account and just can’t do it. There’s no helpful information, the pop ups always say “try again later”. Two years later and nothing works still. Disappointing!
