Thankful for this coverage.
App is easy to use
Documents
This app has been incredibly easy to use! I am able to send important documents with quickly, get notifications when my SARs is due and make changes to my case all with ease.
difficulty
I am 60 years old and don't know much about technology; I find it difficult to fill out the form.
Snap help
I have spoken to a great lady who explained how to use this. So hope my information was useful. Thank you. And this was easy to use. Thank you Joanne Heller
Confused
Often times while using the app I get confused on why one back arrow will make me start over and the other will take me to home page. Also while submitting documents they often times show up distorted or blurry.







