Isn’t sufficiently functional
I keep loosing benefits because I’m submitting documentation and being told they never received it. I just spoke with someone from the office and she said that it’s a 50/50 chance they receive what’s being uploaded on this app. Not helpful at all.
Blank Screen
Can’t submit documents on mobile app without screen going blank. Once I try to upload document to case it turns grey and blank and I have to go on desktop website which also has a glitch. When I go on the desktop site and try to upload documents it shows another household members name instead of mine (head of house). Not sure if I should continue to upload documents or will uploading document be tied to the wrong family member which brings even more difficulty.
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Good but Makes me Nervous
This is very convenient to submit paperwork online, especially when I am not feeling well like today. I was nervous about using this even though I am comfortable with technology most of the time. However, this is a government agency and they don’t always make things simple. I will be penalized if I do something wrong by mistake. This is my first time doing it through the system. If it goes well, I’ll always use this method when I am in pain or when the weather is bad.
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Fix bugs in app
The app needs closed 4 or 5 times to upload screenshots of documents, it takes you to a gray screen over and over forcing an app close and relog in numerous times before you can get to the save page to actually upload required/requested documents.
Thank you
Thank you so much for helping us
Logging in
I can never get logged in and it constantly give me the error message to change my security questions. And still doesn’t let me log in.
Doesn’t work
This app does not work for me and infinitely loads when trying to upload photos, you are better off using the website version
Good but could be better
I gave this app 3 stars because it has a lots of malfunctions far as uploading important documents that’s my only complaint
Problems
I can never get on this site! Nobody helps either!
Compass
Faster and easier
Not working
Just a blank screen
Nice
Help
Muy bueno
Es muy funcional
The worst
It takes forever to do things nothing ever wants to upload and I’m told at the last minute that I need something I can’t get in the timeframe but I can’t get benefits or anything but I have a hole in my foot have health issues diabetes kidneys are failing diabetes and other things
Thank you
Excelente job
Longer process
Under maintenance or makes you start over. Stressful delay
Rev.
Everything easy to understand and put through
Tina
Mal functions frequently
Issues with app
I have issues accessing my app and had called the change center to get my income updated I keep going through this since I got pregnant every time I try to update things or had to change my address has been an issue
Needs improvement
It’s an ok app. When I fill out my sar or anything else it’s doesn’t tell you that you need to upload anything. I haven’t gotten any messages either
