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MyDell Mobile

MyDell Mobile

by Dell Inc.

38 ratings
19 reviews
💼 Business
📊 Productivity

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • July 9, 2021
  • October 21, 2022

Developer

Dell Inc.
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⭐19
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

This app enhances your Dell product experience, offering setup assistance, support, and warranty management for personal devices. For small businesses, it streamlines inventory tracking, device allocation, and team member access to setup information.

✓Order and tracking updates
✓Software subscription details
✓Setup tutorials and device tips
✓Service warranty management
✓24/7 in-app chat support
✓Device inventory and allocation
✓Team directory sync
Show original description

What's New in MyDell Mobile

1.3

October 21, 2022

Thanks for using MyDell Mobile. We’ve listened to user feedback and have made some key updates. The latest version includes: • Order tracking and accessibility enhancements • Improved login experience • Updated app walkthrough • Expansion of supported Dell devices • General enhancements and bug fixes Feel free to provide feedback and suggestions in the app by going to Profile > App Feedback.

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User reviews

Most RecentHighest RatedLowest Rated

Dell is not keeping it current

It’s amazing that Dell does not keep this app up to date. The app supports older Dell devices like the Dell Thunderbolt Doc WD19TBS, but it does not support the current Thunderbolt 4 WD22TB4.

It’s not very useful to have a support app frozen in 2019. What’s the point?
ZZGrizzZZGrizz

Doesn’t support my device….useless.

Title says it all, why would it not support Alienware R12?
MultiPrinceMultiPrince

Does not work

App won’t let me create a profile.
Jamierandall1Jamierandall1

Doesn’t Support My Device

I got this app for one Device and it says that it doesn’t support it. The only reason that I’m rating this a two star is because it can support one of my monitors.👏😑
MarcelloCaramelloMarcelloCaramello

Can’t Even Open the App

It twice required me to enter a 6-digit code to enter the app. The second time, I never even received an email with the code, despite my repeated requests to resend the code. Scary, in that I just spent huge bucks on a Dell desktop and monitor, and the quality of this app makes me worry about the reliability of my new system.
Show more
Greg#@Greg#@
See 14 more reviews

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FAQ

What does the MyDell Mobile app do?

The MyDell Mobile app is designed to enhance your Dell product experience. For personal devices, it provides setup assistance, order tracking, subscription details, warranty management, and 24/7 chat support. For small businesses, it helps admins manage device inventory, allocate assets, and sync team directories, while team members can access setup tutorials.

What are the key features of the MyDell Mobile app?

Key features include receiving order and tracking updates, viewing software subscription details for Dell, McAfee, and Microsoft, accessing animated setup tutorials and device tips, managing and extending service warranties, and getting 24/7 in-app chat support. For business users, it also offers Dell device inventory tracking, allocation of devices and accessories, and team directory synchronization.

Is the MyDell Mobile app free to use?

Yes, the MyDell Mobile app is available for free. There are no mentioned costs associated with downloading or using the core features of the application.

What devices and accounts are required to use MyDell Mobile?

To use the MyDell Mobile app, you will need a Dell Account, a Google Workspace or Microsoft account profile, and a supported MyDell Mobile Dell device. These are necessary for accessing the app's full range of features and functionalities.

How can the app help with small business device management?

For small businesses, the app allows administrators to easily track their Dell inventory, assign devices and accessories to team members, and manage device warranties. It also facilitates the import and automatic synchronization of team directories from Google Workspace or Microsoft accounts, streamlining asset allocation and team management.