This government app is horrid
I have tried to sign in many times and it keeps prompting me to set up my account. Which I already did more than once.
Now when I try to do that, everything is entered correctly and it won’t let me move on to the next section.
After I had to reenter everything. Again. I hit submit and it sat there loading for 20minutes. I figured I could exit and retry but now I have the same problem, it won’t let me move to next part even though everything is entered correctly.
I have sent my funding paperwork through email and I get notice that it’s blurry. The last time I sent it through mail they lost more than half the paperwork. Now they want me to use the app but why would I when it doesn’t work properly? I’m so over the government making everything so much harder for everyone else that needs the help.
Now when I try to do that, everything is entered correctly and it won’t let me move on to the next section.
After I had to reenter everything. Again. I hit submit and it sat there loading for 20minutes. I figured I could exit and retry but now I have the same problem, it won’t let me move to next part even though everything is entered correctly.
I have sent my funding paperwork through email and I get notice that it’s blurry. The last time I sent it through mail they lost more than half the paperwork. Now they want me to use the app but why would I when it doesn’t work properly? I’m so over the government making everything so much harder for everyone else that needs the help.
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Very helpful
At first I didn’t know how to used it cuz it’s was my first time using it and now I can clearly say it’s very easy to used. Thank you…
Poorly spec’d software
Very frustratingly the software assumes that everyone goes by their first name and no two related people ever have the same name (ie. jr, sr, the third). Whoever designed the specifications for this software lacked experience with people and had a failure of imagination. Very tedious to work around.
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Update problem
App won’t let me do update and now I can’t log in
Good app but needs some improvements
I like the app and ease of use but there are a couple of things missing that could definitely improve the ease of use.
1. Integrate with the Finance System so users can check on the status of submitted invoices and improve reconciliation. Knowing exactly where you stand is crucial.
2. Improve the ability to reconcile submitted vs. reimbursed amounts in the mobile app.
1. Integrate with the Finance System so users can check on the status of submitted invoices and improve reconciliation. Knowing exactly where you stand is crucial.
2. Improve the ability to reconcile submitted vs. reimbursed amounts in the mobile app.
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