No access
I cannot even download the new away app on my iPhone 14.
Still no Face ID
Very complicated app to use. No Face ID and having to navigate the app which is confusing and time consuming. Considering we pay a annual fee
Unbelievable- they’ve just given up!
Update November 2025- unbelievable that it appears that Eziway have, rather than try and make improvements, instead just given up on this clunky, bug-ridden app and redirecting people to their mobile website (which is not an app no matter how much they try and dress it up as one).
My original review: Checking your salary packaging card balance should be something that is straightforward and easily accessible.
With this app though, you have to go through 2FA every time you log in (as it never remembers the device) even to do something as basic as checking a card balance.
For a company called Eziway there’s nothing easy about using this app.
My original review: Checking your salary packaging card balance should be something that is straightforward and easily accessible.
With this app though, you have to go through 2FA every time you log in (as it never remembers the device) even to do something as basic as checking a card balance.
For a company called Eziway there’s nothing easy about using this app.
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From an app that barely works to no app
They’ve decided to shut down the app.
Outcome- log into their website to access balances rather than having a convenient app
Result- even more dissatisfied users
Outcome- log into their website to access balances rather than having a convenient app
Result- even more dissatisfied users
Still no Face ID
It would be so much easier and user friendly if this app had Face ID. It’s time consuming trying to log in, especially when you get logged out if you don’t use it for a while
