MyGCI

MyGCI

Usage & Account Management

179 ratings
83 reviews
Free

Details

  • Released
  • Updated
  • January 25, 2013
  • December 17, 2025

Features

MyGCI screenshot #1 for iPhone
MyGCI screenshot #2 for iPhone
MyGCI screenshot #3 for iPhone
MyGCI screenshot #4 for iPhone
MyGCI screenshot #5 for iPhone
iphone
ipad
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About

Manage your residential accounts, view usage for internet and mobile data, and handle billing and payments. Upgrade plans, add premium channels, and manage your account details seamlessly.

View internet and mobile data usage
Buy additional data
View and pay bills
Set up autopay
Upgrade TV & internet plans
Add premium channels
Manage account
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What users say

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What's New in MyGCI

3.8.4

December 17, 2025

Chat can now be accessed without logging in.

User reviews

Terrible

Only way to have decent wifi(that still lags) is too get the most expensive plan they have because if you get the cheaper ones and only use it to connect to your tv or your phone it will waste your data and if your lucky you might be able to live in a area where another wifi company and service you

Loading screen of doom

Asks for my face ID to log in and never makes it any farther, just the grey spinning wheel of despair. I literally just want to pay my bills, but NO. Don't even bother with this app, its totally broken.

Can’t log in

Tried logging in a lot of times. Doesn’t let you log in to your account! Tried updating and reinstalling the app also!

Doesn’t work

This app doesn’t work and just loads forever just like their garbage website. It’s impossible to pay bills besides going in or paying over the phone. What a joke.

Fix the app

Goodluck trying to even get the stupid app to open. Even with the unlimited red plan that YOU guys offer i still cant get the stupid app to load in. Sometimes it never will. Theres no point in having this app if it doesnt open. Fix it now

Developer apps

User experience

🐞

Reported Bugs

18 issues

Login screen infinite loading wheel

Bug

Face ID authentication not working

Bug

App crashes when switching accounts on iPad

Bug

Blank page displayed after successful login

Bug

Chat feature logs user out mid-conversation

Bug

Confirmation buttons hidden below navigation bar

Bug

Autopay date selection shows all dates as past due

Bug

Data bucket purchase returns blank screen

Bug

Terms and conditions checkbox hides confirm button

Bug

App fails to load on cellular or WiFi

Bug

Slow login performance on 3G/4G

Bug

Usage data not retrieving for any services

Bug

App won't navigate past login page

Bug

Page expiration error requiring constant re-login

Bug

Channel lineup feature takes 5+ minutes to load

Bug

App incompatible with older iOS versions

Bug

Scrolling issues preventing access to buttons

Bug

App crashes on iPhone with Face ID enabled

Bug

Requested Features

12 requests

Remember login credentials between sessions

Feature

Add Touch ID/Face ID authentication

Feature

Fix data usage display to show real-time information

Feature

Improve app responsiveness and load times

Feature

Allow service downgrade/suspension through app

Feature

Fix UI layout for smaller screens

Feature

Improve chat feature stability

Feature

Add dark mode option

Feature

Support for multiple accounts display

Feature

Better channel lineup viewing functionality

Feature

Increase data caps or make them adjustable

Feature

Improve compatibility with iPad devices

Feature

FAQ

What can I do with this app?

This app allows you to manage all your residential GCI accounts with a single login. You can view your internet and mobile data usage, buy additional data, view and pay your bills, set up autopay, upgrade your TV and internet plans, add premium channels, and manage your overall account details.

Is this app free to use?

Yes, the app is free to download and use. There are no charges associated with managing your accounts or viewing your usage and billing information through the application.

Can I upgrade my service plans through the app?

Yes, you can upgrade select TV and internet plans directly within the app. You can also add premium channels to your existing TV plan, providing a convenient way to customize your services.

How do I pay my bill using the app?

You can view your bill and make payments directly through the app. The app also allows you to set up autopay for automatic payments or schedule a single payment in advance, offering flexibility in managing your billing.

What kind of usage can I track?

The app provides a dedicated section to view your internet data usage and your mobile data usage. This helps you stay informed about your consumption and manage your data needs effectively.